An introduction to the HSE

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Health Service Executive Dr. Steevens’ Hospital, Dublin 8

Health Service Executive Oak House, Millennium Park, Naas, Co. Kildare

Tel: 01 635 2000 www.hse.ie

Tel: 045 880 400 www.hse.ie

An introduction to the HSE

An introduction to the HSE

2

Organisational Structure

6

HSE Management Team

8

Chief Executive

9

Office of the CEO

10

Regional Health Forums

14

Expert Advisory Groups

15

Population Health

17

Primary, Community & Continuing Care

19

Local Health Offices

21

Local Health Managers

22

National Hospitals Office

Index

Introduction

The Health Service Executive (HSE) was established on January 1st 2005, and is responsible for providing health and personal social services to everyone living in Ireland. This booklet has been prepared to provide information on HSE structures, including the Management Team and their key staff. It is designed to show who we are, how we do our work, and how we intend to achieve our goal – the provision of a world class health care service.

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Hospital Network Managers

30

Hospital Managers & Chief Executives

32

Human Resources

36

Finance

38

ICT

40

Procurement

41

Estates

42

Internal Audit / Corporate Planning and Control Processes

43

SPRI

44

Process and Operations / Corporate Pharmaceutical Unit /

Published May 2007

Winter Initiative Project Team

45

Health Information & Quality Authority

46

The Department of Health and Children

48

HSE Infoline

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The Health Service Executive (HSE) was established in January 2005 as the single body responsible for meeting Ireland’s health and social care needs. The HSE provides thousands of services to young and old, in hospitals, health facilities and in communities across the country. These services range from public health nurses treating older people in the community to caring for children with challenging behaviour; from educating people how to live healthier lives, to performing highly-complex surgery; from planning for major emergencies, to controlling the spread of infectious diseases. The largest employer in the State, the HSE employs more than 65,000 staff in direct employment and a further 35,000 staff are employed by voluntary hospitals and bodies funded by the HSE. The HSE's budget is the largest of any public sector organisation. At some stage every year, everybody in Ireland will use one or more of the services provided by the staff of the HSE. They are of vital importance to the entire population. The establishment of the HSE represents the beginning of the largest programme of change ever undertaken in the Irish public service. Prior to this our health care services were delivered through a range of different agencies, each of which was independently answerable to the Department of Health and Children. It was a complex structure that made it difficult to provide nationally consistent health services. This is despite the fact that the health budget has been increasing rapidly from €3.7 billion in 1997 to over €13 billion in 2006. The decision of the Government to replace all these agencies with the HSE signalled the start of a new era in Irish health care.

Transforming our services Beginning now, and during the next five years or so, the goal of the Health Service Executive is to build a world class health service in Ireland. From 2007 to 2010, the goal of the Health Service will be programmes that make it easier for people to access quality services and easier for the HSE to deliver these quality services. To do this the HSE will simplify its business so that it can more easily monitor what services are being delivered, and how. While there are some challenging structural and process issues to address within the Irish Health Services, it is important to remember that, everyday, there are thousands of people delivering and receiving outstanding services around the country. For example in a client survey 93% of patients said they were satisfied with the service they received during their hospital stay. (Irish Society for Quality and Safety in Healthcare (ISQSH)). At an operational level the biggest challenge facing the HSE is the speed with which reliance on hospitals can be reduced and capacity to deliver care within the community setting can be built. This emphasis must be changed by building a fully integrated and responsive local health service, so that people are confident that the vast majority of their health needs can be provided outside hospitals. As community-based services are strengthened, the barriers that currently exist between hospital care and community care will begin to dissolve and the gap between the two services will disappear.

An introduction to the HSE

An introduction to the HSE

An introduction to the HSE

Population and health status During the past four years our population has increased by more than 8%. There are now 4.2 million people living in Ireland, the highest since 1861. Some forecast that this will increase beyond 5 million in 10 years. Compared with our European neighbours we have a relatively young population; just 11% is over 65. However, in 30 years, 20% of the population will be over 65 and 40% will be over 50.

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Secondly, with age come increasing numbers with chronic illness. For example at the moment, despite our relatively favourable age profile, two out of three patients admitted as medical emergencies suffer from problems relating to their chronic illness and 5% of inpatients with chronic illness use 40% of all bed days. The patterns emerging in the USA and UK give us some indication of what lies ahead. In the USA, 78% of all health costs is used to treat people with chronic illness and in the UK, 80% of G.P. visits are by people with chronic illnesses. Also in the UK patients with chronic illness or complications use over 60% of hospital bed days. Diseases and illnesses such as Diabetes, Heart Failure, some Cancers, Chronic Obstructive Pulmonary Disease, Dementia and Arthritis increase with age, and many older people are living with more than one Chronic Disease. Lifestyle factors such as smoking, alcohol, diet, obesity and inactivity are increasing the prevalence of chronic illness. 25% of the population has a Chronic Disease and 60% of deaths are as a result of Chronic Disease. It is estimated that 2 out of 3 patients admitted as medical emergencies have exacerbations of chronic disease. In Ireland we have a breathing space of one or two decades before we face the same challenges as other countries. The HSE must use this opportunity to bring true and lasting reform to the Irish health services and ensure it creates the best possible system to deal with all the challenges of the future. If we do not reduce reliance on hospitals and begin to manage chronic illness in the community, where patients will actually experience better outcomes, the hospital system will become clogged and it will be increasingly difficult to provide the appropriate services.

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Our priorities The Health Service Executive is focusing on a number of key areas: There will be increasing emphasis on Primary and Community Care and Health Promotion, by increasing preventative intervention to keep people healthy. The HSE is in the process of establishing hundreds of Primary Care Teams nationwide. Each team will provide care, using multi disciplinary teams, to defined population groups of around 7,000 each. The aim is to establish a total of around 500 teams in total. The HSE is also establishing Community Intervention Teams which can respond rapidly to meet the needs of people who, without help may have to be admitted to hospital and also to facilitate earlier discharges. Investment will also be made in improving the availability of diagnostic facilities within the community setting. The major changes to be made at community level will also be mirrored at hospital level. The hospital care system needs to be freed up so that it is better positioned to focus on meeting acute, secondary and tertiary patient care needs. To achieve this, hospital processes must be developed so that they can operate more effectively. The HSE has established a set of National Expert Advisory Groups which will be led by clinicians and will bring together the expertise and knowledge of a broad spectrum of people who are involved in planning, delivering and using services provided by the HSE. Each EAG will be dedicated to a specific area, the first four being: Mental Health, Diabetes, Children and Older People.

An introduction to the HSE

An introduction to the HSE

These changes are significant for two reasons. Firstly health costs increase as people get older. A recent study by NHS Scotland shows that health costs increase by 100% for people aged 50-54, 213% for people aged 65-69 and 400% for people aged 75-79.

They will play a significant role in prioritising what specific improvements need to be made, and how they should be implemented. They will champion national consistency, influence policy and drive excellence.

Summary At the HSE our task is to build a health and social care system that is sustainable and capable of delivering nationally consistent high quality services. To achieve this we must, with persistence and determination, radically change the way we do our business. This is what the health transformation programme is all about. Visit the HSE website, www.hse.ie, to read more about the HSE Transformation Programme.

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Liam Downey, Chairman Brendan Drumm, Chief Executive Donal de Buitleir Niamh Brennan Pat Farrell P.J. Fitzpatrick

Administrative Areas Maureen Gaffney Eugene McCague Joe Macri Joe Mooney Michael Murphy Anne Scott

The services delivered by PCCC, NHO and Population Health are organised through the four administrative areas: HSE West, HSE South, HSE Dublin North East and HSE Dublin Mid Leinster.

Assistant National Director, Board Secretary – Dara Purcell Dr. Steevens' Hospital Dublin 8 Tel: 01 635 2877 Email: [email protected]

Organisational Structure The HSE manages services through a structure designed to put patients and clients at the centre of the organisation.

Health and Personal Social Services are divided into three service delivery units: • Population Health promotes and protects the health of the entire population; • Primary, Community and Continuing Care (PCCC) delivers health and personal social services in the community and other settings; • National Hospitals Office (NHO) provides acute hospital and ambulance services throughout the country.

HSE West HSE South HSE Dublin North East HSE Dublin Mid Leinster

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Organisational Structure

Organisational Structure

HSE Board

Limerick, Tipperary North, Clare, Galway, Mayo, Sligo, Roscommon, Leitrim, Donegal Kerry, Cork, Waterford, Wexford, Carlow, Kilkenny, Tipperary South Dublin North, Louth, Meath, Cavan, Monaghan Dublin South, Wicklow, Kildare, Laois, Offaly, Longford, Westmeath

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Chief Executive

Professor Brendan Drumm – Chief Executive Officer Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2500

Chief Executive Officer – Professor Brendan Drumm Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2500

Tommie Martin – National Director, Office of the CEO Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2500

General Manager, CEO’s Office – Phil Shovlin Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2500 Email: [email protected]

Ann Doherty – National Director, National Hospitals Office Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2500 Laverne McGuinness – National Director Primary, Community & Continuing Care Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2000 Dr. Patrick Doorley – National Director of Population Health Millennium Park, Naas, Co. Kildare Tel: 045 882 557

Personal Assistant to CEO – Patricia Perry Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2500 Email: [email protected]

Advisors to the CEO

Liam Woods – National Director of Finance Millennium Park, Naas, Co. Kildare Tel: 045 882 563

Performance Measurement – Maureen Lynott Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2500 Email: [email protected]

Jane Carolan – Assistant National Director of Corporate Planning & Control Processes Parkgate Street Business Centre, Dublin 8 Tel: 021 492 3616 or 01 635 2889

Strategic Communications – Karl Anderson Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2500 Email: [email protected]

Martin McDonald – National Director of Human Resources Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2500

Human Resources – Maura McGrath Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2500 Email: [email protected]

HSE Management Team

HSE Management Team

HSE Management Team

Michael Flynn – National Director of Internal Audit 1st Floor, Corrigan House, Fenian Street, Dublin 2 Tel: 01 611 4860 Brian Gilroy – National Director of Estates 2/3 Parnell Square East, Dublin 1 Tel: 01 871 7000 Damien McCallion – Head of ICT Operations Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2500 Leo Stronge – Head of Procurement Central Business Park, Clonminch, Tullamore, Co. Offaly Tel: 057 935 7680 John O'Brien – National Director (Temporary), Winter Initiative 31/33 Catherine Street, Limerick Tel: 061 483 286

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Prof Tom Keane – Interim Director, National Cancer Control Programme Kings Inn House, 20 Parnell Street, Dublin 1 Tel: 01 865 9310

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The role of the Office of the CEO is to represent, advise and support the CEO in carrying out his functions. The office has a number of key corporate functions including Board Affairs, Corporate & Parliamentary Affairs, Quality and Risk Management, Consumer Affairs, Communications and the Regional Health Offices as well as a range of cross directorate, governance and policy development functions including Expert Advisory Groups, Medical Education, Training & Research, Consultant Appointments, Cross-border Relations and Special Reform Projects. National Director – Tommie Martin Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2500 Email: [email protected]

Corporate Affairs Head of Division – Kilian McGrane Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2500 Email: [email protected]

Parliamentary Affairs & Public Representations The Parliamentary Affairs Division (PAD) manages the interface between the HSE and the Oireachtas by organising, developing and monitoring the efficient management of Parliamentary Questions (PQs) and representations from Oireachtas members. PQ responses from the HSE are posted on the HSE website, www.hse.ie. Tel: 01 635 2501 Email: [email protected] Head of Parliamentary Affairs – Ray Mitchell Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2500 Email: [email protected]

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Board Liaison Assistant National Director-Board Secretary – Dara Purcell Dr. Steevens' Hospital, Dublin 8 Tel 01 635 2877 Email: [email protected]

Quality and Risk Management The Quality and Risk Management division is responsible for the development of a national integrated quality and risk management strategy, standards and systems for the HSE, monitoring the implementation of the service delivery units and providing assurance to the CEO, the Board and the public. Head of Division – Edwina Dunne Millennium Park, Naas, Co. Kildare Tel: 045 882 598 Email: [email protected]

Office of the CEO

Office of the CEO

Office of the CEO

Quality and Risk Manager HSE West – Maria McInerney St. Cammillus’ Hospital, Shelbourne Road, Limerick Tel: 061 483 644 Email: [email protected] Quality and Risk Manager HSE Dublin Mid Leinster – Cora McCaughan Block 4, Central Business Park, Clonminch, Tullamore, Co. Offaly Tel: 057 935 7948 Email: [email protected] Quality and Risk Manager HSE Dublin North East – Cornelia Stuart Navan Road, Kells, Co. Meath Tel: 046 928 0580 Email: [email protected] Quality and Risk Manager, HSE South - Marie Kehoe Eye, Ear & Throat Hospital, Western Road,Cork. Tel: 021 492 1528 Email: [email protected]

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The Consumer Affairs division is responsible for developing best practice models of customer care, including a statutory complaints handling system, implementing the FOI and Data Protection Acts, and the statutory appeals system. Head of Division – Mary Culliton Millennium Park, Naas, Co. Kildare Tel: 045 882 576 Email: [email protected] General Manager Consumer Affairs HSE Dublin Mid Leinster – Debbie Keyes Block 4, Central Business Park, Clonminch, Tullamore, Co. Offaly Tel: 057 935 7600 Email: [email protected] General Manager Consumer Affairs HSE Dublin North East – Rosalie Smith Lynch Kells, Co. Meath Tel: (Kells) 046 928 0511 (Cavan) 049 4360462 Email: [email protected] General Manager Consumer Affairs HSE West – Chris Rudland Merlin Park Regional Hospital Galway Tel: 091 775 819 Email: [email protected] General Manager Consumer Affairs HSE South – Sinead Byrne Administration Block, Kilcreene Hospital, Kilkenny Tel: 056 778 5598 Email: [email protected]

Head of National Press Office and Media Relations – Alex Connolly Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2840 Email: [email protected] or [email protected] Head of Public Communications – Fidelma Browne Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2894 Email: [email protected] Head of Internal Communications – Stephen McGrath Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2838 Email: [email protected] Head of Corporate Communications – Lisa Clancy Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2881 Email: [email protected]

Office of the CEO

Office of the CEO

Consumer Affairs

Area Communications Managers The four Area Communications Managers work closely with the Network Managers, Primary Care and Continuing Care Assistant National Directors, Local Health Office Managers and Regional Health Office Directors. They provide a range of communications services: press, internal and public communications, and support the development of national communications policies and initiatives. Area Communications Manager; Dublin Mid Leinster – Dymphna Bracken Arden Road, Tullamore, Co. Offaly Tel: 057 935 9795 Email: [email protected]

National Communications Unit (NCU) The NCU is responsible for developing and managing the HSE’s internal and public communications initiatives and provides consultancy advice and support to staff across the organisation. The NCU comprises the National Press Office, Public, Internal and Corporate Communications, and an Area Communications Manager in each HSE Area. Acting Head of National Communications Unit – Kilian McGrane Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2500 Email: [email protected]

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Area Communications Manager; Dublin North East – Rosaleen Harlin HSE Dublin North East, Dublin Road, Kells, Co. Meath Tel: 046 928 0576 Email: [email protected] Area Communications Manager; South – Christine Eckersley Áras Slainte, Wilton Road, Cork Tel: 021 492 3776 Email: [email protected] Area Communications Manager; West – Caitriona Meehan HSE West, Merlin Park, Galway Tel: (091) 775 474 Email: [email protected]

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Expert Advisory Groups (EAGs)

There is a Regional Health Forum in each of the HSE Areas, made up of representatives from the relevant city and county councils. Each Forum makes representations to the Health Service Executive on the range and operation of health and personal social services in their area.

EAGs advise the HSE on the organisation and development of health and personal social services. They enable health professionals and clinical experts, patients, clients and service user groups to play an active role in health care reform and operational policy development, and monitoring of policy implementation within the HSE.

The 4 Regional Health Forums are: • Regional Health Forum, Dublin Mid Leinster (40 members); • Regional Health Forum, Dublin and North-East (29 members); • Regional Health Forum, South (39 members); and • Regional Health Forum, West (40 members).

Regional Health Offices There are four Regional Health Offices, each led by a Director, and their functions include: • Supporting the Regional Health Forums; • Facilitating work at an area level, including managing the interface with Oireachtas members; • Undertaking specific projects on behalf of the Office of the CEO. Contact details for the four Regional Health Offices are as follows: Ray Mitchell Director, Regional Health Office HSE Dublin North East, Dublin Road, Kells, Co. Meath Tel: 046 928 0621 Fax: 046 9241784 Email: [email protected]

Dr. Seán Conroy Director, Regional Health Office HSE West, Merlin Park, Galway Tel: 091 775 262 Fax: 091 771 318 Email: [email protected]

John Cregan Director, Regional Health Office HSE Dublin Mid Leinster, Clonminch, Tullamore, Co. Offaly Tel: 057 935 7600 Fax: 057 935 7660 Email: [email protected]

Ger Crowley Director, Regional Health Office HSE South, Áras Slainte, Wilton Road, Cork Tel: 021 492 3603 Fax: 021 454 5748 Email: [email protected]

EAGs are centrally located within the organisation structure of the HSE. Responsibility for the EAGs rests with the National Director, Office of the CEO, who is supported by a number of Assistant National Directors with responsibility for specific EAGs. Together, their role is to provide strategic leadership and expertise in the development and interpretation of national policy, strategies and service design. They will verify compliance with policy and legislation, monitor appropriate resource utilisation and ensure national consistency in policy implementation. Assistant National Director, Palliative Care and Chronic Disease, Office of the CEO – James Conway Tel: 045 882 581 Email: [email protected] Assistant National Director, Children, Office of the CEO – Seamus Mannion Tel: 091 775 414 Email: [email protected]

Expert Advisory Groups

Regional Health Forums 14

Regional Health Forums

Assistant National Director, Primary Care, Office of the CEO – Mary O’Connell Tel: 01 274 4271 Email: [email protected] Assistant National Director, Social Inclusion, Office of the CEO – Alice O’Flynn Tel: 01 620 1703 Email: [email protected] Assistant National Director, Disabilities, Office of the CEO – James O’Grady Tel: 061 483 221 Email: [email protected] Assistant National Director, Mental Health, Office of the CEO – Martin Rogan Tel: 045 882 537 Email: [email protected]

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EAG Co-ordinator – Ruth Langan Dr. Steevens' Hospital Dublin 8 Tel: 01 635 2212 Email: [email protected]

Consultant Appointments Unit Administrator – Colette Vincent Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2500 Email: [email protected]

Population Health Population Health is responsible for promoting and protecting the health of the entire population and target groups, with particular emphasis on health inequalities. It achieves this by positively influencing health service delivery and outcomes through strategy and policy. Population Health is responsible for immunisation programmes, infection control and environmental health. National Director – Dr. Patrick Doorley Millennium Park, Naas, Co. Kildare Tel: 045 882 557 Email: [email protected] Assistant National Director, Health Protection – Dr. Kevin Kelleher Health Protection ensures the public are protected from infectious diseases and from harm as a result of environmental hazards. 31-33 Catherine Street, Limerick Tel: 061 483 338 Email: [email protected]

Population Health

Expert Advisory Groups

Assistant National Director, Older People, Office of the CEO – Kilian McGrane Tel: 01 635 2500 Email: [email protected]

Assistant National Director, Health Promotion – Catherine Murphy Health Promotion aims to improve and promote health. It works to address key health issues, including promoting mental health, smoking cessation, sexual health issues, promoting physical activity and nutrition programmes. Eye, Ear & Throat Hospital, Western Road, Cork Tel: 021 492 1666 Email: [email protected] Assistant National Director, Environmental Health – Martin Devine Environmental Health assesses, corrects, controls and prevents those factors in the environment that can potentially adversely affect the health of the population. Millennium Park, Naas, Co. Kildare Tel: 045 880 442 Email: [email protected]

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Block B, The Civic Centre, Bray, Co. Wicklow Tel: 01 274 4200 Email: [email protected] Assistant National Director, Strategic Planning & Evaluation – Dr. Marie Laffoy Strategic Planning has a key role working with PCCC and the NHO in formulating plans to ensure an entire population health approach is adopted. Dr. Steevens’ Hospital, Dublin 8 Tel: 01 635 2170 Email: [email protected] Assistant National Director, Health Intelligence – Dr. Davida De La Harpe Health intelligence supports the use and development of knowledge to improve the health of the population. It includes information systems use, evidence based health care, and support for research and development. Mezzanine Floor, Stewarts Sports Centre, Palmerstown, Dublin 20 Tel: 01 642 6910 Email: [email protected]

National Office for Suicide Prevention (NOSP), Director – Geoff Day The office was established by the HSE in September 2005 following the launch of Reach Out - The National Strategy for Action on Suicide Prevention. The office is responsible for monitoring the implementation of Reach Out, coordinating suicide prevention activities and developing services to support the actions in Reach Out. The office has a website dedicated to suicide prevention activities: www.nosp.ie and the email is [email protected] Dr. Steevens’ Hospital, Dublin 8 Tel: 01 635 2179 Email: [email protected]

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Primary, Community & Continuing Care Primary, Community and Continuing Care services are the first point of contact for people in the community that need to access health services. The Primary, Community and Continuing Care Directorate (PCCC) is responsible for the planning, management & delivery of all Primary, Community and Continuing Care services consistent with National Policy in order to maximise the health & wellbeing of the population. The Directorate covers a wide diversity of services and deals with all services in the community excluding the Acute Hospitals. This includes primary care, mental health, disability, children, youth and families, community hospital, continuing care services and social inclusion services. Services are delivered through 32 Local Health Offices (LHOs). The PCCC Management team consists of the National Director and six Assistant National Directors. The are four Assistant National Directors for Service Management an Assistant National Director for Contracts and an Assistant National Director for Corporate, Performance, Monitoring and Evaluation.

National Director – Laverne McGuinness Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2000 Email: [email protected] Assistant National Director, Contracts – Pat O’Dowd HSE Dublin Mid Leinster, Marlinstown Business Park, Mullingar, Co. Westmeath Tel: 044 933 0762 Fax: 044 933 0763 Email: [email protected] or [email protected] Assistant National Director, Planning, Monitoring and Evaluation – Bernadette Kiberd Room G01, Dr Steevens’ Hospital, Dublin 8 Tel: 01 635 2661 Fax: 01 635 2245 Email: [email protected]

Primary, Community & Continuing Care

Population Health

Assistant National Director, Emergency Planning – Gavin Maguire Emergency Planning ensures that the HSE is capable of responding to major emergencies. These may arise in different ways such as a major road or rail accident, storm flooding or infectious disease epidemic.

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In order to ensure consistency across the 32 Local Health Offices and to utilise on a national basis the knowledge and perspective of the delivery system, each Assistant National Director, Service Management, is assigned national responsibility for designated service areas. Assistant National Director, Service Management, Dublin North East – Tadhg O’Brien National Responsibility – Primary Care. HSE Dublin North East, Gilligan House, Louth County Hospital, Dundalk, Co. Louth Tel: 042 938 1384 or 042 938 1385 Email: [email protected] or [email protected] Assistant National Director, Service Management, Dublin Mid Leinster – Hugh Kane Children & Families and Palliative Care.

Local Health Offices The Local Health Office is often the first port of call for the public to access community services. There are 32 Local Health Offices in Ireland, each with a Local Health Manager. Each Local Health Manager works closely with the hospital managers in their geographic area to ensure that patient/client needs are met. This national focus ensures an integrated system and plays a central role in meeting the objective of delivering consistently high-quality services within each community.

Local Health Offices

Primary, Community & Continuing Care 20

Four Area Assistant National Directors, Service Management, are responsible for the efficient and effective delivery of high quality primary, community and continuing care services to the population of each HSE Area. They also provide leadership and line management to the Local Health Managers.

Millennium Park, Naas, Co. Kildare Tel: 045 882 597 or 045 882 577 Email: [email protected] or [email protected] Assistant National Director, Service Management, South – Pat Healy National Responsibility – Older Persons and Social Inclusion. HSE South, Floor 2, Abbeycourt House, Georges Quay, Cork Tel: 021 492 3818 or 021 492 3957 Email: [email protected] Assistant National Director, Service Management, West – Seamus McNulty National Responsibility – Mental Health and Disabilities. HSE West, Merlin Park Hospital, Galway Tel: 091 775 818 Email: [email protected]

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HSE Dublin North East

HSE Dublin Mid Leinster

Dublin North West North of the Liffey as far as Clonsilla, St. Margaret's, Finglas, Blanchardstown, Glasnevin, Castleknock, Cabra

Dun Laoghaire Dun Laoghaire, Booterstown, Blackrock, Monkstown, Stillorgan, Sallynoggin, Dalkey, Foxrock, Killiney, Cabinteely, Shankill, Loughinstown

Anne O'Connor – Local Health Manager, Dublin North West Millhouse Building, Ashtowngate, Dublin 15 Tel: 01 869 3504 Email: [email protected]

Gerard McKiernan – Acting Local Health Manager, Dun Laoghaire Block B, Civic Centre, Main Street, Bray, Co. Wicklow Tel: 01 274 4202 Email: [email protected]

North Central Dublin North of the Liffey to Ballymun, Beaumont, Santry, Drumcondra, Dollymount, Fairview, Clontarf

Dublin South East Ringsend, Sandymount, Ballsbridge, Ranelagh, Rathmines, Donnybrook, Irish Town, Rathgar, Milltown, Dundrum, Ballinteer, Sandyford, Kilternan

Noel Mulvihill – Local Health Manager, North Central Dublin Ballymun Civic Centre, Main Street, Ballymun, Dublin 9 Tel: 01 846 7341 Email: [email protected]

David Walsh – Local Health Manager, Dublin South East Vergemount Hall, Clonskeagh, Dublin 6 Tel: 01 268 0506 Email: [email protected]

North Dublin Balbriggan, The Naul, Skerries, Garristown, Oldtown, Lusk, Ballyboghill, Rush, Swords, Malahide, Portmarnock, Darndale, Baldoyle, Coolock, Raheny, Artane, Howth

Dublin South City James’s Street, Harolds Cross, Terenure, Rathfarnham, Churchtown, Ballyboden

Pat Dunne – Local Health Manager, North Dublin Swords Business Campus, Balheary Road, Swords Tel: 01 813 1867 Email: [email protected] Cavan/Monaghan Leo Kinsella – Local Health Manager, Cavan/Monaghan Rooskey, Monaghan, Co. Monaghan Tel: 047 30483 Email: [email protected] Louth Ann Marie Hoey – Local Health Manager St. Bridget's Hospital, Ardee, Co. Louth Tel: 041 686 0736 Email: [email protected] Meath David Gaskin – Local Health Manager, Meath Dublin Road, Kells, Co. Meath Tel: 046 928 0567 Email: [email protected]

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Local Health Managers

Local Health Managers

Local Health Managers

Ray Kavanagh – A/Local Health Manager, Dublin South City Meath Community Unit, Heytesbury Street, Dublin 8 Tel: 01 408 5100 Email: [email protected] Dublin South West Drimnagh, Crumlin, Walkinstown, Kilnamanagh, Tallaght, Fortunestown Adrian Charles – Local Health Manager, Dublin South West HSE Dublin/Mid-Leinster, 52 Broomhill Road, Tallaght, Dublin 24 Tel: 01 463 2800 Email: [email protected] Dublin West Palmerstown, Lucan, Chapelizod, Inchicore, Clondalkin, Milltown, Newcastle, Saggart, Brittas Fergal Black – Local Health Manager, Dublin West Cherry Orchard Hospital, Ballyfermot, Dublin 10 Tel: 01 620 6276 Email: [email protected]

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Donegal Local Health Manager, Donegal – John Hayes HSE West, Iona Office Block, Upper Main Street, Ballyshannon, Co. Donegal Tel: 071 983 4000 Email: john.ha[email protected]

Wicklow Marion Meany – A/Local Health Manager, Wicklow Block B, Civic Centre, Main Street, Bray, Co. Wicklow Tel: 01 274 4374 Email: [email protected]

Sligo/Leitrim Pat Dolan – Local Health Manager, Sligo/Leitrim Manorhamilton, Co. Leitrim Tel: 071 9820524 Email: [email protected]

Laois/Offaly Liam O’Callaghan – Local Health Manager, Laois/Offaly HSE Dublin/Mid-Leinster, Arden Road, Tullamore, Co. Offaly Tel: 057 935 9780 Email: [email protected]

Clare Dr. Ann Hogan – A/Local Health Manager, Clare 16 Carmody Street, Business Park, Ennis, Co. Clare Tel: 065 686 3480 Email: [email protected]

Longford/Westmeath Joe Ruane – Local Health Manager, Longford/Westmeath HSE Dublin/Mid-Leinster, Primary Care Unit, St. Loman’s Hospital Complex Mullingar, Co. Westmeath Tel: 044 939 5505 Email: [email protected]

North Tipperary/East Limerick Bernard Gloster – Local Health Manager, North Tipperary/East Limerick Holland Road, Plassey, Castletroy, Limerick Tel: 061 464 060/464 061 Email: [email protected]

HSE West Galway Priya Prendergast – Local Health Manager, Galway Merlin Park Hospital, Galway Tel: 091 775 109 Email: [email protected] Mayo Frank Murray – Local Health Manager, Mayo St. Mary’s, Westport Road, Castlebar, Co. Mayo Tel: 094 904 9065 Email: [email protected] Roscommon Frank Murphy – Local Health Manager, Roscommon 11 Hollywood Grove, Ballaghadereen, Roscommon Tel: 094 987 7842 Email: [email protected]

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Limerick Pat Fitzgerald – A/Local Health Manager, Limerick 31-33 Catherine Street, Limerick Tel: 061 483 277 Email: [email protected]

Local Health Managers

Local Health Managers

Kildare/West Wicklow Martina Queally – Local Health Manager, Kildare/West Wicklow Oak House, Millennium Park, Naas, Co. Kildare Tel: 045 880 419 Email: [email protected]

HSE South Cork – South Lee Gretta Crowley – Local Health Manager, Cork – South Lee HSE South, Abbeycourt House, George’s Quay, Cork Tel: 021 492 3833 Email: [email protected] Cork – North Lee Dave Drohan – Local Health Manager, Cork – North Lee HSE South, Abbeycourt House, George’s Quay, Cork Tel: 021 492 3954 Email: [email protected]

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North Cork Ann Kennelly – Local Health Manager, North Cork Gouldshill House, Mallow, Co. Cork Tel: 022 30248 Email: [email protected] Carlow/Kilkenny Anna Maria Lanigan – Local Health Manager, Carlow/Kilkenny HSE South, Lacken, Dublin Road, Kilkenny Tel: 056 778 4209 Email: [email protected] South Tipperary Seamus Moore – Local Health Manager, South Tipperary St. Luke’s Hospital, Clonmel, Co. Tipperary Tel: 052 77015 Email: [email protected] Waterford Dermot Halpin – Local Health Manager, Waterford HSE South, Johnstown, Waterford Tel: 051 846 777 Email: [email protected]

National Hospitals Office A range of assessment, diagnosis, treatment and rehabilitation services are provided in Ireland’s hospitals. Designated national specialist services incorporate areas of care such as heart, lung and liver transplants, bone marrow transplants, spinal injuries, paediatric cardiac services, medical genetics, renal transplantation and haemophilia. Supra–regional services include neurosurgery and cardiac surgery, as well as complex cancer treatments and radiotherapy. With the establishment of the National Hospitals Office (NHO), acute hospital services are now managed on a single national basis. The NHO manages acute hospital services in 51 hospitals nationally. It also provides Pre–hospital Emergency Care Services (ambulance and emergency response services). Acute hospitals play a key role in undergraduate and post–graduate training and education for medical and health service professionals. Hospitals are also involved in clinical and related research activities, involving close links with universities and other third level institutions.

National Director – Ann Doherty Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2171 Email: [email protected] or [email protected]

National Hospitals Office

Local Health Managers

West Cork Deirdre Scully – Local Health Manager, West Cork Coolnagarrane, Skibbereen, Co. Cork Tel: 028 40476 Email: [email protected]

Wexford Pauline Bryan – Local Health Manager, Wexford HSE South, Ely Hospital, Wexford Tel: 053 912 3522 Email: [email protected] Kerry Tom Leonard – Local Health Manager, Kerry HSE, Rathass, Tralee, Co. Kerry Tel: 066 718 4549 Email: [email protected]

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27

Millennium Park, Naas, Co. Kildare Tel: 045 882 592 Email: [email protected] or [email protected]

Hospital Networks

North Eastern Hospitals Group Louth County Hospital Dundalk Our Lady of Lourdes Hospital, Drogheda Our Lady’s Hospital Navan Monaghan General Hospital

West/North Western Hospitals Group Letterkenny General Hospital

Assistant National Director; Contracts and Utilisation – Tom Finn Tom’s role is to ensure optimum effectiveness and efficiency in the delivery of hospital services.

Cavan General Hospital

Sligo General Hospital Mayo General Hospital, Castlebar Roscommon County Hospital

Letterkenny

Dublin North East Hospitals Group

Portinucula Hospital, Ballinasloe

Mater Misericordiae University

Galway University Hospitals

Hospital, Dublin

Mill Lane, Palmerstown, Dublin 20 Tel: 01 620 1600 Email: [email protected]

Monaghan

Merlin Park Regional Hospital, Galway Tel: 091 775790 Email: [email protected] or [email protected] Assistant National Director; Planning and Development – Fionnuala Duffy Fionnuala is responsible for the planning and development of the acute hospital system in line with best practice.

Mid-Western Hospitals Group

Dr Steevens’ Hospital, Dublin 8 Tel: 01 635 2458 Email: [email protected] or [email protected]

North-East

Castlebar

Mid-Western Regional Hospital, Nenagh, Co. Tipperary Mid-Western Regional Hospital,

West

Drogheda Roscommon Mullingar

Temple Street, Dublin Cappagh National Orthopaedic Hospital, Dublin Dublin South Hospitals Group

Ballinasloe

Tullamore Portlaoise

Hospital, Limerick City Nenagh

St John’s Hospital, Limerick City Mid-Western Regional Orthopaedic Hospital, Croom, Co. Limerick

Naas

Dublin Mid-Leinster

Kilkenny (2) Limerick (3)

Cork University Hospital St. Mary’s Orthopaedic Hospital,

Clonmel Wexford Waterford

Mallow

Gurranebraher, Cork Mercy University Hospital, Cork

South Cork (5)

Bantry

South Eastern Hospitals Group Wexford General Hospital Waterford Regional Hospital St. Luke’s General Hospital, Kilkenny Lourdes Orthopaedic Hospital, Kilcreene, Kilkenny South Tipperary General Hospital, Clonmel

St. Colmcille’s Hospital,

City of Dublin Skin & Cancer,

Cashel

Tralee

St. Vincents, Elm Park, Dublin St. Michaels, Dun Laoghaire, Dublin Loughlinstown, Dublin National Maternity Hospital, Holles Street, Dublin

Ennis

Croom

Bantry General Hospital

Children’s University Hospital,

Galway (2)

Dooradoyle, Limerick Mid-Western Regional Maternity

South Infirmary-Victoria Hospital, Cork Mallow General Hospital Kerry General Hospital, Tralee

Navan

Rotunda Hospital, Dublin

Dublin (17)

Ennis, Co. Clare Mid-Western Regional Hospital,

Southern Hospitals Group

28

Dundalk

Cavan

Assistant National Director; Quality, Risk and Consumer Affairs – Dr. Mary Hynes Mary ensures that issues of quality and risk management for hospital services are identified and managed.

Beaumont Hospital, Dublin Connolly Hospital Blanchardstown, Dublin

Sligo

National Hospitals Office

National Hospitals Office

Assistant National Director; Pre-Hospital Emergency Care – Frank McClintock Responsible for ensuring the delivery of an integrated high quality national ambulance service to the population, working with seven ambulance services and 93 ambulance stations nationwide.

Hume Street, Dublin St. Luke’s Hospital, Dublin Royal Victoria Eye & Ear, Dublin St. James’s Hospital, Dublin

Dublin Midlands Hosptials Group Adelaide & Meath & National Children’s Hospital, Tallaght, Dublin Coombe Women’s Hospital, Dublin Our Lady's Children's Hospital, Crumlin Naas General Hospital Midland Regional Hospital, Mullingar Midland Regional Hospital, Tullamore Midland Regional Hospital, Portlaoise

29

HSE Dublin Mid Leinster

Hospitals in Ireland are grouped into eight Hospital Groups – two in each administrative area. Each network is managed by a Network Manager.

Adelaide & Meath Incorporating the National Children’s Hospital, Tallaght. Naas General Hospital. Coombe Women’s Hospital. Our Lady's Children's Hospital Crumlin. Midland Regional Hospital Mullingar. Midland Regional Hospital Tullamore. Midland Regional Hospital Portlaoise.

HSE South Waterford Regional Hospital. Wexford General Hospital. St. Luke’s General Hospital, Kilkenny. South Tipperary General Hospital. Lourdes Orthopaedic Hospital, Kilcreene. South Eastern Hospitals Group Network Manager – Richie Dooley HSE, Lacken, Dublin Road, Kilkenny Tel: 056 778 4150 Email: [email protected] Cork University Hospital Group. St. Mary’s Orthopaedic Hospital, Cork. Mallow General Hospital. Kerry General Hospital. Mercy University Hospital, Cork. Bantry General Hospital. South Infirmary-Victoria Hospital, Cork. Southern Hospitals Group Network Manager – Gerry O’Dwyer HSE, Áras Slainte, Wilton Road, Cork Tel: 021 492 3606/7 Email: [email protected]

St. Vincent’s, Elm Park. St. Michaels, Dun Laoghaire. St. Colmcille’s Hospital, Loughlinstown. National Maternity Hospital, Holles Street. Royal Victoria Eye & Ear Hospital. St. James’s Hospital. St. Luke’s Hospital, Rathgar. Dublin South Hospitals Group Network Manager – Louise McMahon Mill Lane, Palmerstown, Dublin 20 Tel: 01 620 1740 Email: [email protected]

HSE Dublin North East

HSE West

Our Lady Of Lourdes Hospital, Drogheda. Louth County Hospital, Dundalk. Cavan General Hospital. Monaghan General Hospital. Our Lady’s Hospital, Navan.

Mid Western Regional Hospital, Dooradoyle, Limerick. Mid Western Regional Maternity Hospital, Limerick. Mid Western Regional Hospital, Ennis. Mid Western Regional Hospital, Nenagh. Mid Western Regional Orthopaedic Hospital, Croom. St. John’s Hospital Limerick.

North Eastern Hospitals Group Network Manager – Stephen Mulvany HSE, Kells, Co. Meath Tel: 046 928 0550 Email: [email protected] Mater Misericordiae Hospital. Beaumont Hospital. Connolly Hospital, Blanchardstown. Rotunda Hospital. Children’s University Hospital, Temple Street. Cappagh National Orthopaedic Hospital. Dublin North Hospitals Group Network Manager – Angela Fitzgerald HSE, Mill Lane, Palmerstown, Dublin 20 Tel: 01 620 1835 Email: [email protected]

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Dublin Midlands Hospital Group Network Manager – John Bulfin HSE, Arden Road, Tullamore, Co. Offaly Tel: 057 935 9775 Email: [email protected]

Hospital Network Managers

Hospital Network Managers

Hospital Network Managers

Mid Western Hospitals Group Network A/Manager – John Hennessy HSE, 31/33 Catherine Street, Limerick Tel: 061 483 331 Email: [email protected] Sligo General Hospital. Letterkenny General Hospital. Galway University Hospitals. Mayo General Hospital. Roscommon County Hospital. Portiuncula Hospital. Western Hospital Group Manager - Alan Moran HSE West Merlin Park Galway Tel: 091 775 474 Email: [email protected]

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South Eastern Hospitals Group

Southern Hospitals Group

North Eastern Hospitals Group

Western Hospital Group

Waterford Regional Hospital Dunmore Road, Waterford Patricia Sullivan Tel: 051 848 000

Cork University Hospital Group Wilton, Cork Tony McNamara Tel: 021 454 6400

Our Lady of Lourdes Hospital Drogheda, Co. Louth Des O'Flynn Tel: 041 983 7601

University Hospital Galway Merlin Park University Hospital Bridget Howley Tel: 091 554 544 / 775 775

St. Luke’s General Hospital Freshford Road, Kilkenny Anne Slattery Tel: 056 778 5000

– Cork University Maternity Hospital Wilton, Cork Mary Barry Tel: 021 492 0500

Louth County Hospital Dundalk, Co. Louth Róisín Maguire Tel: 042 933 4701

Merlin Park Regional Hospital Galway Bridget Howley Tel: 091 775 775

Wexford General Hospital Newtown Road, Wexford Teresa Hanrahan Tel: 053 915 3000

– St. Mary’s Orthopaedic Hospital Gurranabraher Cork Michael Murphy Tel: 021 430 3264

Cavan General Hospital Dermot Monaghan Tel: 049 437 6000

Mayo General Hospital Castlebar, Co. Mayo Tony Canavan Tel: 094 021 733

Lourdes Orthopaedic Hospital Kilcreene, Co. Kilkenny Anne Slattery Tel: 056 778 5500

– Mallow General Hospital Mallow Co. Cork Tony Gosnell Tel: 022 30300

South Tipperary General Hospital Western Road, Clonmel, Co. Tipperary Breda Kavanagh Tel: 052 77000

Kerry General Hospital Tralee, Co. Kerry Margie Lynch Tel: 066 718 4000 Bantry General Hospital Bantry, Co. Cork Eleanor O'Donovan Tel: 027 52905 Mercy Hospital Cork Grenville Place, Cork Pat Madden Tel: 021 427 1971 South Infirmary Victoria University Hospital Old Blackrock Road, Cork Ger O’Callaghan Tel: 021 492 6100

Monaghan General Hospital Dermot Monaghan Tel: 047 81811 Our Lady’s Hospital Navan, Co. Meath Seamus O’Shea Tel: 046 907 8509

Roscommon County Hospital Roscommon Susan Temple Tel: 090 662 6200 Portiuncula Hospital Ballinasloe, Co. Galway Bridgetta McHugh Tel: 090 964 8200 Sligo General Hospital The Mall, Sligo Sheila Smith Tel: 071 917 1111 Letterkenny General Letterkenny, Co. Donegal Sean Murphy Tel: 074 912 5888

Hospital Managers & Chief Executives

Hospital Managers & Chief Executives 32

Hospital Managers & Chief Executives

33

Dublin South Hospitals Group

Dublin Midlands Hospital Group

Dublin North Hospital Group

Mid-Western Regional Hospital Dooradoyle, Limerick Mark Sparling Tel: 061 301 111

St. Vincent’s Hospital Elm Park, Dublin 4 Nicky Jermyn Tel: 01 277 4000

Mid-Western Regional, Orthopaedic, Croom Co. Limerick Anne Fitzpatrick Tel: 061 397 276

St. Michaels Hospital Dun Laoghaire, Co. Dublin Seamus Murtagh Tel: 01 280 6901

Adelaide & Meath Hospital Inc. The National Children’s Hospital Tallaght, Dublin 24 Michael Lyons Tel: 01 414 2000

Mater Misericordiae University Hospital Eccles Street, Dublin 7 Brian Conlan Tel: 01 803 2000

Naas General Hospital Naas Co. Kildare Michael Knowles Tel: 045 897 221

Beaumont Hospital Beaumont Dublin 9 Liam Duffy Tel: 01 809 3000

Coombe Womens Hospital Dolphins Barn, Dublin 8 Master – Dr. Chris Fitzpatrick Tel: 01 408 5200

Connolly Hospital Blanchardstown Dublin 15 Shay Smyth Tel: 01 646 5000

Mid-Western Regional, Maternity Hospital Ennis Road, Limerick Eamonn Leahy Tel: 061 327 455 Mid-Western Regional Hospital, Ennis, Co. Clare John Doyle Tel: 065 682 4464 Mid-Western Regional Hospital Nenagh, Co. Tipperary Frank Keane (Acting) Tel: 067 31491 St. John’s Hospital Limerick Tim Kennelly Tel: 061 462 222

St. Colmcille’s Hospital Loughlinstown, Co. Dublin Tom Mernagh Tel: 01 282 5800 National Maternity Hospital Holles Street, Dublin 2 Master - Dr. Michael Robson Tel: 01 637 3100 St. Luke’s Hospital Rathgar, Dublin 6 Ann Broekhaven Tel: 01 406 5000 Royal Victoria Eye & Ear Adelaide Road, Dublin 2 Aida Whyte Tel: 01 664 4600 St. James’s Hospital James Street, Dublin 8 Ian Carter Tel: 01 410 3000

Our Lady’s’ Hospital for Sick Children Crumlin Dublin 12 Lorcan Birthistle Tel: 01 409 6100 Midland Regional Hospital, Mullingar Co. Westmeath Trevor O’Callaghan Tel: 044 934 0221 Midland Regional Hospital, Tullamore, Arden Road, Tullamore, Co. Offaly Peter Waters Tel: 057 932 1501 Midland Regional Hospital, Portlaoise, Co. Laois Declan McCormack Tel: 057 862 1364

Cappagh National Orthopaedic Hospital Finglas Dublin 11 Aidan Gleeson Tel: 01 814 0400 Children’s University Hospital Temple Street Dublin 1 Paul Cunniffe Tel: 01 878 4200 Rotunda Hospital Parnell Street, Dublin 1 Master – Dr. Michael Geary Tel: 01 873 0700

Hospital Managers & Chief Executives

Hospital Managers & Chief Executives 34

Mid-Western Hospitals Group

35

The HSE is the largest employer in the state, with over 67,000 direct employees, and a further 35,000 employed by agencies funded by the HSE. The key role of HR is to ensure that the HSE has the right number of people, with the right skills, in the right place, and at the right time. This involves managing staff turnover. It also requires focusing on staff training and paying particular attention to recruiting specialist disciplines.

Head of National Employment Monitoring Unit – Frank O'Leary Oak House, Millennium Park, Naas, Co. Kildare Tel: 045 880 454 Email: [email protected] Nursing Services Director – Dr. Siobhan O'Halloran Performance and Development, 26 Harcourt Street, Dublin 2 Tel: 01 475 4044 Email: [email protected]

National Director of Human Resources – Martin McDonald Dr. Steevens’ Hospital, Dublin 8 Tel: 01 635 2319 Email: [email protected]

There is an Assistant National Director of HR in each of the HSE Areas, who will support service managers and provide quality assurance of HR services.

Assistant National Director; Operations – John Smith Dr. Steevens’ Hospital, Dublin 8 Tel: 01 635 2255 Email: [email protected]

Assistant National Director, Dublin Mid Leinster – Larry Bane Arden Road, Tullamore, Co. Offaly Tel: 057 935 9828 Email: [email protected]

Assistant National Director; Performance and Development – Jim Fleming 26 Harcourt Street, Dublin 2 Tel: 01 475 4044 Email: [email protected]

Assistant National Director, Dublin North East – Rosarii Mannion Kells, Co. Meath Tel: 046 928 2764 Email: [email protected]

Assistant National Director Professional Education & Development – John Magner Lacken, Dublin Road, Kilkenny Tel: 056 778 4118 Email: [email protected]

Assistant National Director, South – Barry O’Brien Áras Slainte, Wilton Road, Cork Tel: 021 492 3610 Email: [email protected]

Assistant National Director; Organisation Design and Development – Síle Fleming Mill Lane, Palmerstown, Dublin 20 Tel: 01 620 1679 Email: [email protected]

Human Resources

Human Resources

Human Resources

Assistant National Director, West – Francis Rogers Manorhamilton, Co. Leitrim Tel: 071 982 0516 Email: [email protected]

Assistant National Director – Brian Kirwan 20-23 Merchants Quay, Dublin 8 Tel: 01 881 7039 Email: [email protected] Assistant National Director of Human Relations Employee Relations – Norah Mason Mill Lane, Palmerstown, Dublin 20 Tel: 01 620 1764 Email: [email protected]

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37

The overall aim of the Finance Directorate is to provide strategic and operational financial support and advice to the various streams of the Health Service Executive in achieving the organisational goals of providing high quality, integrated health and personal social services. The objectives of the finance team are to manage the finances of the HSE, to deliver enhanced accountability and value for money, to develop a standardised Financial Management framework for the HSE.

Assistant National Director Finance Joint Programme Manager North East Transformation & Hospital Network Manager North East Hospitals – Stephen Mulvany Ardee Business Park, Hale Street, Ardee, Co. Louth Tel: 041 687 1502 Email: [email protected]

National Director – Liam Woods Millennium Park, Naas, Co. Kildare Tel: 045 882 563 Email: [email protected] or [email protected]

Assistant National Director, Value For Money – Yvonne O'Neill Millennium Park, Naas, Co. Kildare Tel: 045 880 444 Email: [email protected]

Assistant National Director, Annual Financial Statements and Governance – Valerie Plant Millennium Park, Naas, Co. Kildare Tel: 045 882 512 Email: [email protected]

Assistant National Director of Finance – Damian Casey Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2893 Email: [email protected]

Assistant National Director, Vote and Treasury – Paddy McDonald Stewart House, Lonsdale Road, Plassey Technology Park, Limerick Tel: 061 464 338 Email: [email protected] Assistant National Director of Finance, Corporate Reporting & Budgeting – Maureen Cronin Millennium Park, Naas, Co. Kildare Tel: 045 882 578 Email: [email protected] Assistant National Director – Kieran Madden Millennium Park, Naas, Co. Kildare Tel: 045 882 512 Email: [email protected] Assistant National Director, Capital – Mark Fagan Mill Lane, Palmerstown, Dublin 20 Tel: 01 620 1600 Email: [email protected]

38

Assistant National Director, Primary Care Reimbursement Services – Paddy Burke Exit 5, M50, North Road, Finglas, Dublin 11 Tel: 01 834 3644 Email: [email protected]

Finance

Finance

Finance

Assistant National Director of Finance, Dublin Mid Leinster – Declan Lyons Millennium Park, Naas, Co. Kildare Tel: 045 880 418 Email: [email protected] Assistant National Director of Finance, South – Raymonde O’Sullivan Cork Farm Centre, Wilton Road, Cork Tel: 021 492 3614 Email: [email protected] Assistant National Director of Finance, West – Liam Minihan Merlin Park Regional Hospital, Galway Tel: 091 775 441 Email: [email protected] Assistant National Director of Finance (Acting), Dublin North East – Joe Sheeky Swords Business Campus, Swords Co. Dublin Tel: 01 813 1800 Email: [email protected]

39

ICT provides essential support for all administrative and support services and, increasingly, patient care delivery. It embraces all voice, video and data communications technologies and provides one central management point for all purchases of hardware, software, telecommunications, ICT development and advisory services. A new ICT organisation structure is in the course of being implemented. Pending its implementation an interim structure has been put in place to ensure that ICT is aligned to the current HSE organisational structure. This is based on existing ICT Directors taking a leadership role in addition to their existing area responsibilities. In due course it is expected that a National Director of ICT will be appointed along with a number of additional Assistant National Directors. Head of ICT Operations – Damien McCallion Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2500 Email: [email protected] Assistant National Director, National Lead, Operations – Paul McSweeney Dr. Steevens’ Hospital, Dublin 8 Tel: 01 635 2735 Email: [email protected] Director of Information Services, National Lead, PCCC – Richard McMahon 31-33 Catherine Street, Limerick Tel: 061 483276 Email: [email protected] Director of Information Services, National Lead, NHO – Seamus Butler Lacken, Dublin Road, Kilkenny Tel: 056 778 4100 Email: [email protected] Director of Information Services, National Lead, Corporate – Fran Thompson Dr. Steevens’ Hospital, Dublin 8 Tel: 01 635 2735 Email: [email protected]

Director of Information Services, HSE West – Darach Glennon Merlin Park, Galway Tel: 091 775 366/7 Email: [email protected] A/Director of Information Services, HSE North West – Mary Corrigan Manorhamilton, Co. Leitrim Tel: 071 982 0400 Email: [email protected] A/Director of Information Services, HSE Dublin North Leinster – Michael Redmond Kells, Co. Meath Tel: 046 928 2500 Email: [email protected] A/Director of Information Services, HSE Dublin Mid Leinster – Denis Maher Block 4, Central Business Park, Clonminch, Tullamore, Co. Offaly Tel: 057 935 7900 Email: [email protected]

ICT / Procurement

ICT

Information and Communication Technology (ICT)

Procurement The overall objective of the Procurement Directorate is to ensure effective support for patient care and the achievement of value for money through best practice procurement. Head of Procurement Operations – Leo Stronge Central Business Park, Clonminch, Tullamore, Co. Offaly Tel: 057 935 7680 Email: [email protected] Assistant National Director Procurement, Business and Support Services – Brian Long Ballycummin Avenue, Raheen Industrial Estate, Limerick Tel: 061 464 074 Email: [email protected] Assistant National Director Procurement, Portfolio and Category Management – John O’Donovan St. Finbarrs Hospital, Douglas Road, Cork Tel: 021 492 3056 Email: [email protected]

Director of Information Services, HSE South – Jack Somers Cork Farm Centre, Cork Tel: 021 492 3605 Email: [email protected]

40

41

Assistant National Director Capital – John Browner 2/3 Parnell Square, Dublin 1 Tel: 01 472 1710 Email:[email protected]

Assistant National Director Procurement, Logistics and Inventory Management – John Swords Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2251 Email: [email protected]

Assistant National Director Property – Clifford Campbell 2-3 Parnell Square, Dublin 1 Tel: 01 871 71000 Email: clifford.campbell @hse.ie

Assistant National Director, Procurement – Sean Bresnan Dr. Steevens' Hospital, Dublin 8 Tel: 01 813 1800 Email: [email protected] Assistant National Director Procurement - Julie Ryan Tipperary Technology Park, Rosanna Road, Tipperary, Co. Tipperary Tel: 062 82273 Email: [email protected]

Internal Audit

Estates

Audit is responsible for ensuring that a comprehensive programme of audit work is carried out annually throughout the HSE. The purpose of this work is to provide assurance that controls and procedures are operated in accordance with best practice and with the appropriate regulations. The HSE Audit Committee monitors the work of the Audit Directorate.

Estate Management manages the organisation's €10 billion capital infrastructure and the annual capital plan. National Director – Brian Gilroy 2/3 Parnell Square East, Dublin 1 Tel: 01 871 7000 Email: [email protected] Assistant National Director HSE Dublin Mid-Leinster - Jim Curran 26-29 Old Kilmainham Dublin 8 Tel: 01 472 1710 Email: [email protected] Assistant National Director HSE Dublin North East – Peter Smyth Technical Services Department, Climber Hall, Oldcastle Road, Kells, Co. Meath Tel: 046 928 0410 Email: [email protected]

42

Assistant National Director, Quality, Health, Safety and Environment – Peter Ryan Lacken, Dublin Road, Kilkenny Tel: 056 778 4126 Email: [email protected]

National Director – Michael Flynn 1st Floor Corrigan House, Fenian Street, Dublin 2 Tel: 01 611 4860 Email: [email protected] Assistant National Director – Geraldine Smith Tel: 01 603 8912 Email: [email protected]

National Director of Corporate Planning and Control Processes

Assistant National Director, HSE West – Joseph Molloy Technical Services Department, Merlin Park Regional Hospital, Galway Tel: 091 775 435 Email: [email protected]

This Directorate is responsible for driving corporate planning by adopting best practice processes and methodologies and providing a project management capability. The Directorate is responsible for leading the preparation of the HSE's Corporate and Service Plans and ensuring that the HSE complies with its legislative requirements in relation to planning and monitoring.

Assistant National Director, HSE South – Michael Murphy Technical Services Department, Unit 2A South Ring Business Park, Kinsale Road, Cork Tel: 021 492 7212 Email: [email protected]

Assistant National Director of Corporate Planning and Control Processes – Jane Carolan Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2889 Email: [email protected]

Estates / Internal Audit / CPCP

Procurement / Estates

Assistant National Director Procurement, Transition – Anton Murphy Unit 3, Finisklin Business Park, Sligo Tel: 071 982 0528 Email: [email protected]

43

Strategic Planning, Reform and Implementation (SPRI)

The Head of Process and Operations will ensure co-ordination of major programmes of reform and better sequencing of the HSE's initiatives and resources.

SPRI provides support to individual Directorates in delivering the HSE Transformation Programme. These supports fall into 5 main areas; Portfolio Management, Programme and Project Management, Process Development, Corporate Performance Measurement and Decision Support.

Head of Process and Operations – Seán Hurley Áras Slainte, Wilton Road, Cork Tel: 021 492 3601 Email: [email protected]

Chairperson – Maureen Lynott Health Service Executive, Dr. Steevens’ Hospital, Dublin 8 Tel: 01 635 2000

Corporate Pharmaceutical Unit

Head of SPRI – Kevin McConville Health Service Executive, Swords Business Campus, Balheary Road, Swords, Co. Dublin Tel: 01 813 1820 Email: [email protected] Corporate Performance Measurement – Bernie Hyland Health Service Executive, Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2959 Email: [email protected] Decision Support Unit – Mark Turner Health Service Executive, Parkgate Street Business Centre, Dublin 8 Tel: 01 635 2968 Email: [email protected]

Head of the Corporate Pharmaceutical Unit – Prof. Kamal Sabra Dr. Steevens' Hospital, Dublin 8 Tel: 01 635 2500 Email: [email protected]

Winter Initiative Project Team

Portfolio Management Unit – Patrick Lynch Unit 8/9 Manor Street, Business Park, Manor Street, Dublin 7 Tel: 01 867 6105 Email: [email protected]

The purpose of the Winter Initiative is to ensure that the extra demands placed on the health system during the winter season do not result in a reduction in the quality of services we provide to our clients, particularly in relation to A+E Departments. The initiative will involve a coordinated approach from the National Hospitals Office, Primary Community and Continuing Care, and Population Health.

Process Development – John Kenny Unit 8/9 Manor Street, Business Park, Manor Street, Dublin 7 Tel: 01 867 6105 Email: [email protected]

National Director (Temporary) – John O'Brien 31/33 Catherine Street, Limerick Tel: 061 483 286 Email: [email protected]

Programme & Project Management Support Unit – Joe Ryan Health Service Executive, Swords Business Campus, Balheary Road, Swords, Co. Dublin Tel: 01 813 1820 Email: [email protected]

44

The Pharmaceutical Unit promotes best practice across the organisation in relation to the use of drugs and medical devices. It will be responsible for evaluating the many schemes that exist in relation to the provision of drugs and devices for patients.

P&O / CPU / Winter Initiative Project

SPRI

Process and Operations

45

A key policy aim of the Health Strategy, Quality and Fairness (2001) is to deliver high quality services that are based on evidence supported best practice. In order for the reformed health service to base planning and policy making on world–class standards, it is essential to ensure that high quality information is available to the system. The Health Information and Quality Authority is the first truly independent Authority working to assure that Ireland's health services are delivered to world class standards. The Health Information and Quality Authority was established in May 2007 as part of the government's health reform programme. HIQA is an independent Authority, with broad ranging functions and powers reporting to the Minister for Health. HIQA has been set up to drive quality, safety, accountability and the best use of resources in our health and social care services, whether delivered by public, voluntary or private bodies. HIQA will set the standards for delivering health and social care services and will continuously inspect to ensure that these standards are being met. HIQA will take action if there's a risk to the safety of any person using our health services. Inspection reports will be published so that the public can make informed choices when seeking care. HIQA will help deliver value for money by monitoring that the resources in our health and social services are used in a way which delivers the best outcome for the patient or service user. The Social Services Inspectorate (SSI) and the Irish Health Services Accreditation Board (IHSAB) have been integrated into the new Authority. The former SSI has expanded powers in the Office of the Chief Inspectorate for Social Services while the former IHSAB continues its valuable work of accreditation as part of our Healthcare Quality function. HIQA's mandate will apply to the public, voluntary and private sectors. The key areas of responsibility for HIQA will be: • Developing health information systems; • Promoting and implementing structured programmes of quality assurance; • Overseeing accreditation; • Developing health technology assessment; and • Reviewing and reporting on selected services.

HIQA will work in co–operation with a wide range of parties, including Patients, Clients and Carers, Health Professionals, Academic Institutions and International Bodies. The public can expect HIQA's role to inform them on what standard of service to expect, assure them on what standards of care are being delivered, and empower them to get involved in the planning and review of service delivery.

Chief Executive – Dr. Tracey Cooper Interim Health Information and Quality Authority 7 Eastgate Avenue, Eastgate, Little Island, Co. Cork Tel: 01 635 4118 or 021 230 4162 www.hiqa.ie

Health Information & Quality Authority

Health Information & Quality Authority 46

Health Information & Quality Authority

47

The Department of Health and Children has a dual role in the new structure which includes focussing on strategic and policy issues (by reducing its involvement in day to day matters) and having ultimate responsibility for holding the service delivery system to account for its performance.

Notes

The Department of Health & Children

The Department of Health & Children

The Department’s mission is: To support, protect and empower individuals, families and their communities to achieve their full health potential by putting health at the centre of public policy and by leading the development of high quality, equitable and efficient health and personal social services. The Department will provide leadership as a champion for "health" across all sectors. To achieve this it will continue to work in partnership with, and also to provide leadership to, the healthcare system in the provision of health and personal social services. The Department’s role is to support the Minister and the democratic process by: Formulating policy underpinned by an evidence-based approach and providing direction on national health priorities ensuring that quality and value for money are enhanced through the implementation of an evidence-based approach underpinned by monitoring and evaluation. Protecting the interests of patients and consumers and supporting practitioners and professionals to practise to the highest standards by providing a prudent and appropriate regulatory framework. Providing effective stewardship over health resources by demanding accountability for achieving outcomes including financial, managerial and clinical accountability, and by providing the frameworks, including enhanced service planning at national level to improve the overall governance of the health system. Fulfilling obligations in relation to EU, WHO, Council of Europe and other international bodies and the continued implementation of the co-operation agenda decided by the North-South Ministerial Council. Department of Health and Children Hawkins House, Hawkins Street, Dublin 2 Tel: 01 635 4000 Locall: 1890 200 311 Fax: 01 635 4001 www.doh.ie

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Notes

Notes

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HSE Infoline

HSE infoline: Callsave 1850 24 1850 The Health Service Executive provides a national information service, the HSE infoline, which offers everyone in Ireland easy access to information on over 110 health and social service topics, all for less than the cost of a local call. The service can provide confidential information on a wide range of queries, like: • • • • • • • • •

Medical Cards GP Visit Cards European Health Insurance Card Drugs Payment Scheme Long-Term Illness Scheme Back to School Clothing and Footwear Scheme Home Help Services Nursing Home Subvention Health Promotion literature.

The HSE infoline can also advise on health services, entitlements, eligibility, application forms and contact details for services across the country. Information is also made available via email or fax, and the infoline offers a sigma text-pad facility for people with a hearing impairment. The HSE Infoline operates from 8.00am to 8.00pm Monday to Saturday.

YOU CAN CONTACT THE HSE INFOLINE ON:

Callsave: 1850 24 1850 Fax: (041) 685 0330 Email: [email protected]

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HSE infoline: 1850 241850 www.hse.ie This booklet was compiled by HSE Public Communications Tel: 01 635 2894 Email: [email protected] For updates, check the online edition on www.hse.ie

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An introduction to the HSE

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