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U.S.A. 540MVP VIDEO GAMING MACHINE OPERATOR MANUAL AM-1911501-02

Preface

USA 540MVP Video Operator Manual

© Aristocrat Leisure Industries Pty Ltd 2000 The gaming machine described in this document may be covered by patents and registered designs. The information contained in this manual is the confidential proprietary property of Aristocrat Leisure Industries Pty Limited, Australia.

Absolutely no use, dissemination or copying in any media of any portion of this material is to be made without the prior written authorisation of Aristocrat Leisure Industries Pty Limited. All rights reserved. In the event of publication, statutory copyright is claimed. Aristocrat Leisure Industries Pty Limited reserves the right to change, without notice, the design or specifications of the gaming machine covered by this document. Additional information is available from time to time in the form of technical bulletins. New editions of this document may change its contents. This document is not for use in countries where gaming machines are prohibited by law.

CAUTION All functions of the machine are controlled by complex electronics. Unqualified personnel must not interfere with any mechanisms or controls as this may permanently damage the machine and lead to expensive repairs or component replacement, and will render the warranty void.

Important Safety Information This document contains important information about the use of the equipment and hazards involved in owning and operating the equipment to which it relates. The equipment can be very hazardous if used other than in accordance with this document.

Inform yourself and your staff You must read this document before using the equipment or opening any part of the equipment. Ensure your staff do too. The equipment itself is marked with important warning labels detailing dangers. Check for warning labels whenever opening any part of the equipment. Read and comply with all warning labels you see when operating or opening the equipment. Under no circumstances remove or alter any warning label.

Be careful If you don’t follow the directions in this manual and on warning labels you increase the risk of the following things occurring: serious personal injury, including electrocution and amputation. Unless you are a trained technician, tampering with the machine can kill you; serious damage to the equipment; serious damage to other equipment; serious damage to the premises housing the equipment.

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Preface

Aristocrat MVP Manuals Operator Manual Primarily intended for operators of Aristocrat MVP Video Gaming Machines. The Operator Manual: • gives a general overview of the hardware and software • provides procedures for daily operations and simple maintenance.

Service Manual Primarily intended for service technicians. The Service Manual: • gives a general overview of the hardware and software • provides instructions for installation and fault finding • describes in detail each of the major components of the machine. Parts Catalogue Primarily intended for operators and service technicians. It enables operators and service technicians to order machine parts. The Parts Catalogue: • shows an illustration of each of the components of the machine • links each illustration with a part number.

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Table of Contents

Foreword How To Use This Manual Purpose of the Manual This manual provides procedures for the operation of the gaming machine. Machine installation, service, and repair must be carried out by licensed technicians. Warnings, Cautions and Notes WARNING A warning immediately precedes an operating procedure or maintenance practice which, if not correctly followed, could result in personal injury or loss of life.

CAUTION A caution immediately precedes an operating procedure or maintenance practice which, if not strictly observed, could result in damage to or destruction of the equipment, or corruption of the data.

Note A note immediately precedes or follows an operating procedure, maintenance practice or condition which requires highlighting.

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About Aristocrat Leisure Industries Aristocrat Leisure Industries (ALI) commenced operations in 1953 and is one of the oldest and most successful gaming machine manufacturers. ALI has supplied machines to every country and region in the world where gaming machines are legal, including Austria, France, Germany, Holland, Malaysia, China, the Philippines, Africa, Singapore, Russia, South America, and the USA. Aristocrat Leisure Industries employs over 1,400 people and has the largest gaming research and development facility in the southern hemisphere.

Offices

Spare Parts Department PO Box 155, Rosebery, NSW 2018, Australia Outside Australia Tel: 612 9930 5100 Fax: 612 9930 5199 Within Australia Tel: 02 9930 5100 Fax: 02 9930 5199

Head Office Aristocrat Leisure Industries Pty Ltd (ACN 001 660 715), 85-113 Dunning Avenue, Rosebery NSW 2018, Australia. Outside Australia Tel: 612 9697 4000 Fax: 612 9693 1340 Within Australia Tel: 02 9697 4000 Fax: 02 9693 1340

USA Offices Aristocrat Inc. 750A South Rock Blvd, Reno, Nevada 89502, USA. Tel: 1-702-856-7767 Fax: 0015 1 702 856 5646

Aristocrat Inc. (Missouri) 1337 Vandeventer #A, St. Louis, Mo. 63110 Tel: 1-314-534-0203

Aristocrat Inc. (Miami), 2168 NW 82nd Ave, Miami, Florida 33126, USA. Tel: 1-305-594-2881 Fax: 0015 1 305 594 9022

Aristocrat Inc. (New Jersey) 5047 Tremont Ave., Egg Harbor Township, NJ 08234 Tel: 1-609-407-9330

Aristocrat Inc. (Michigan) P.O. Box 126, Buckley, MI 49620-0126 Tel: 1-616-269-4088

Hanson Distributing Co. Suite#1, 9201 Penn Ave. S., Bloomington, MN, 5431 Tel: 1-800-572-2463

Aristocrat Inc. (Oregon) 05670 Maple Drive, Florence, OR 97439 Tel: 1-541-997-5851

Vista Gaming (Colorado) 20021 Golden Gate Canyon Rd., Golden, CO, 80403 Tel: 1-303-279-0180

Aristocrat Inc. (Mississippi) 295 Hwy 90, Unit 13, Bay St. Louis, MS. 39520 Tel: 1-601-467-9342

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Table of Contents

Table of Contents General Description 1.1

Physical Description .............................................................1-1

1.2

Basic Operation.....................................................................1-7

1.2.1 1.2.2

1.3

Play Mode ................................................................................. 1-8 Operator Mode .......................................................................... 1-9

Specifications......................................................................1-11

Installation

2-1 2.1

Pre-Installation Requirements .............................................2-1

2.2

Inspection on Delivery ..........................................................2-5

2.3

Installation Procedure ..........................................................2-5

2.3.1 2.3.2 2.3.3

Machine Modes

Mounting.................................................................................... 2-5 Pre-start Connections, Checks and Power Up .......................... 2-6 Commissioning the Machine...................................................... 2-8

3-1

3.1

Modes of Operation ..............................................................3-1

3.2

Play Mode ..............................................................................3-1

3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7

3.3

Player Operation ....................................................................... 3-3 Video Display ............................................................................ 3-5 Sounds and Tunes .................................................................... 3-5 Light Tower................................................................................ 3-6 Pushbuttons .............................................................................. 3-6 Machine Self-Monitoring ............................................................ 3-7 Electronic Meters..................................................................... 3-10

Operator Mode.....................................................................3-11

3.3.1 3.3.2 3.3.3 3.3.4

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Machine Identification .............................................................. 3-13 Metering Information................................................................ 3-13 Diagnostic Information Menu ................................................... 3-22 Operator Setup/Selections ...................................................... 3-30

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3.3.5 3.3.6

Miscellaneous Menu ................................................................3-35 Current Lockup Menu Items ....................................................3-40

Day-to-Day Operations 4.1

Opening and Closing Cabinet Door .................................... 4-1

4.2

Switching Machine On or Off .............................................. 4-2

4.3

Refilling Hopper.................................................................... 4-3

4.4

Clearing Coin and Note Jams.............................................. 4-4

4.4.1 4.4.2 4.4.3 4.4.4

Coin Comparator .......................................................................4-4 Coin Chute Assembly ................................................................4-5 Hopper Photo-optic Detector and Coin Chute ...........................4-6 Bill Acceptor...............................................................................4-7

4.5

Cancelling Credit ................................................................ 4-10

4.6

Resolving Disputed Win Claims ........................................ 4-11

4.7

Clearance of Coins and Notes........................................... 4-11

4.7.1 4.7.2

4.8

Cash Box Clearance................................................................4-11 Bill Acceptor Stacker Clearance ..............................................4-11

Performance and Audit Calculations................................ 4-12

Care and General Maintenance

5-1

5.1

Cabinet .................................................................................. 5-1

5.2

Fluorescent Tubes................................................................ 5-2

5.2.1 5.2.2

5.3

5.4

Removing and Replacing...........................................................5-5 Cleaning ....................................................................................5-6

Coin Comparator .................................................................. 5-7

5.5.1

5.6

Playbutton Lamps......................................................................5-4

Hopper................................................................................... 5-5

5.4.1 5.4.2

5.5

Top Box Tube ............................................................................5-2 Cabinet Door Fluorescent Tubes ...............................................5-3

Playbuttons ........................................................................... 5-4

5.3.1

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4-1

Removing and Replacing...........................................................5-7

Bill Acceptor Unit ................................................................. 5-7

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5.6.1 5.6.2

Removing and Replacing .......................................................... 5-7 Maintenance.............................................................................. 5-7

Machine Conditions and Messages 6.1

6-1

Machine Alerts.......................................................................6-1

6.1.1 6.1.2 6.1.3 6.1.4

6.2

Table of Contents

Operational Messages .............................................................. 6-1 Machine Lockup ........................................................................ 6-2 Door Access and Alarm Sound ................................................. 6-4 Intelligent Bezel ......................................................................... 6-4

Message Displays and Conditions ......................................6-6

Glossary Index

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List of Figures Figure 1-1 Typical MVP Video Gaming Machine with Bill Acceptor - External View ..........................................................................1-4 Figure 1-2 Typical MVP Video Gaming Machine with Bill Acceptor - Internal View ...........................................................................1-5 Figure 1-3 Basic Game Operation in Play Mode ......................................1-10 Figure 2-1 Machine Dimensions .................................................................2-2 Figure 2-2 Machine Dimensions - Low Boy with Hard Meters.....................2-3 Figure 2-3 Machine Footprint and Clearances............................................2-4 Figure 2-4 Coin Comparator (CC-62 shown)...............................................2-7 Figure 3-1 Typical Format of Game Display...............................................3-2 Figure 3-2 Centre Line and Multi Line Combinations ..................................3-5 Figure 3-3 Typical Pushbutton Layout ........................................................3-7 Figure 3-4 Operator Mode Menu Displays - Typical Structure ..................3-12 Figure 3-5 Examples of Typical Printer Tickets.........................................3-39 Figure 4-1 Cabinet Key Locations ..............................................................4-1 Figure 4-2 Switching Machine On or Off .....................................................4-2 Figure 4-3 Coin Comparator Sensor Assembly..........................................4-4 Figure 4-4 Coin Comparator and Coin Chuting ..........................................4-6 Figure 4-5 Clearing Hopper Photo-optic Detector ......................................4-7 Figure 4-6 Dual Cage Housing and Bill Acceptor Access ...........................4-9 Figure 4-7 Bill Acceptor ............................................................................4-10 Figure 4-8 Removing Bill Stacker .............................................................4-12 Figure 5-1 Replacing Top Box Tube ...........................................................5-2 Figure 5-2 Cabinet Door Fluorescent Tube ................................................5-3 Figure 5-3 Playbutton Lamps .....................................................................5-4 Figure 5-4 Hopper Removal.......................................................................5-6 Figure 5-5 Hopper Photo-optic ...................................................................5-7 Figure 6-1 Bezel Assembly Indicators - LED Displays ................................6-5

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List of Tables

Table 1-1 Video Gaming Machine Modules................................................ 1-2 Table 1-2 Machine Keys............................................................................. 1-6 Table 1-3 Physical Characteristics ........................................................... 1-11 Table 1-4 Power Requirements................................................................ 1-11 Table 1-5 Environment ............................................................................. 1-11 Table 1-6 Storage Environment ............................................................... 1-12 Table 1-7 Compliances ............................................................................ 1-12 Table 3-1 Typical Operator Mode Menu ................................................... 3-11 Table 3-2 Machine Identification Display................................................... 3-13 Table 3-3 Metering Information Menu....................................................... 3-14 Table 3-4 Current Meters Display - Screen 1 ........................................... 3-14 Table 3-5 Current Meters Display - Screen 2 ........................................... 3-15 Table 3-6 Current Meters Display - Screen 3 ........................................... 3-15 Table 3-7 Bill Acceptor Information Display .............................................. 3-17 Table 3-8 Security Meters Display (Page 1) ............................................. 3-18 Table 3-9 Security Meters Display (Page 2) - Example ............................ 3-18 Table 3-10 Previous Game Display.......................................................... 3-20 Table 3-11 CASHOUT Statistics Display.................................................. 3-20 Table 3-12 Gamble Statistics ................................................................... 3-21 Table 3-13 Game Statistics Display ......................................................... 3-22 Table 3-14 Diagnostic Information Menu .................................................. 3-22 Table 3-15 Self Test Mode Menu ............................................................. 3-23 Table 3-16 Lamp Test.............................................................................. 3-24 Table 3-17 Coin Entry Test Screen .......................................................... 3-24 Table 3-18 Hopper Test Screen............................................................... 3-25 Table 3-19 Video Monitor Test Screen..................................................... 3-25 Table 3-20 Button Test Screen ................................................................ 3-26 Table 3-21 Sound System Test Screen ................................................... 3-27 Table 3-22 Self Test Mode.- Combination Test Display ........................... 3-27 Table 3-23 Self Test Mode - Combination Test Result Display ................ 3-28 Table 3-24 Factory Test Screen............................................................... 3-28 Table 3-25 Self Test Mode - Printer Test Display..................................... 3-29 Table 3-26 Error Log Display ................................................................... 3-29 Table 3-27 Operator Setup/Selection Menu ............................................. 3-30 Table 3-28 Operator Setup Mode - Machine Options Display .................. 3-31 Table 3-29 Dip Switch Settings ................................................................ 3-32 Table 3-30 Progressive Level Setup ........................................................ 3-33 Table 3-31 Venue Name Setup................................................................ 3-33 Table 3-32 Sound System Setup ............................................................. 3-34 Table 3-33 Real Time Clock Setup .......................................................... 3-34 Table 3-34 Player Message Information................................................... 3-35 Table 3-35 Miscellaneous Menu............................................................... 3-35 Table 3-36 Reset Bills in Stacker ............................................................. 3-36 Table 3-37 Bill Acceptor CRC Check and Mismatch Clear....................... 3-36 Table 3-38 Reset Periodic Meters Screen ............................................... 3-36

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Table 3-39 Demonstration Mode Screen..................................................3-37 Table 3-40 Demonstration Mode Screen (Error Mode) ............................3-38 Table 3-41 Demonstration Mode Screen (Normal Mode).........................3-38 Table 3-42 Print Accounting Information Menu .........................................3-38 Table 3-43 Out of Service Screen ............................................................3-40 Table 3-44 Current Lockup Screen Display..............................................3-41 Table 6-1 Current Lockup Screen Display..................................................6-2 Table 3-2 Lockup Help Displays .................................................................6-3 Table 6-3 Typical Lockup Messages, Fault Conditions and Corrective Actions ......................................................................................6-6

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General Description

_____Chapter 1_____ General Description 1.1

Physical Description......................................................................1-3

1.2

Basic Operation..............................................................................1-9

1.2.1

Play Mode ......................................................................................1-10

1.2.2

Operator Mode ...............................................................................1-11

1.3

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Specifications...............................................................................1-13

1-1

USA 540MVP Video Service Manual

General Description

List of Figures Figure 1-1 Typical MVP Video Gaming Machine with Bill Acceptor - External View .............1-6 Figure 1-2 Typical MVP Video Gaming Machine with Bill Acceptor - Internal View...............1-7 Figure 1-3 Basic Game Operation in Play Mode.................................................................1-12

List of Tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 1-5 Table 1-6

1-2

Video Gaming Machine Modules ..........................................................................1-4 Machine Keys .......................................................................................................1-8 Physical Characteristics ......................................................................................1-13 Power Requirements ..........................................................................................1-13 Environment........................................................................................................1-13 Compliances.......................................................................................................1-14

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General Description

1.1 Physical Description The Aristocrat MVP Video Gaming Machine is the latest model of a range of advanced gaming machines that incorporates the following features: • Advanced, high-performance electronics based on ARM RISC technology, • Advanced software enabling a wider variety of games and simpler machine

operations, • Complete range of machine attachments enabling note and coin currency,

communication links, progressive systems, and custom options, Comprehensive security options, Modular design and construction, A multi-voltage power supply assembly, Easier servicing and maintenance, High resolution video displays, advanced animation and graphics, and improved sounds and tunes, • Variety of aesthetic cabinet types, colours, and game and score displays. • • • • •

The machine is assembled from various sub-assemblies and major components (modules) which are described in detail in other chapters of this manual. Figure 1-1 shows a typical external view of the machine with a bill acceptor fitted and Figure 1-2 shows an internal view.

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General Description

The following table briefly identifies the various modules of the gaming machine. Table 1-1 Video Gaming Machine Modules

Machine Module

Description

Cabinet, Door and Top Box.

The physical outer enclosure which provides for the location and mounting of other modules.

Belly Panel Door

This door is located on the main door, below the mid trim, and provides access to the note stacker (where fitted) and main door fluorescent tube. This door is fitted with a lock and a battery-backed security switch.

Video Monitor

High resolution 640 x 400 pixels for improved-quality graphics. The monitor is the main medium for displaying game operation and status to the player.

Main Board

The Main printed circuit board (PCB) provides primary control of the gaming machine. The Main Board is interfaced (via the Backplane) to all the major components of the machine. The board receives signals from, and sends control signals to machine components. The Main Board houses the central processor and other logic components for game generation, video and stepper drivers, security items, power control, memory storage, and communications.

Backplane (may also be called the Interface Board).

The Backplane houses an array of connectors which are used to electrically connect (via direct mechanical coupling or through looms and ribbon cables) the various electrical components of the machine to the Main Board.

I/O Driver Board

The I/O Driver Board drives the lamps, receives inputs from the pushbuttons, interfaces with the coin handling system, and provides a battery-backed circuit for security monitoring.

Communication Configuration Board

The Communication Configuration Board (CCB) 'piggy-backs' to the Main Board. The board is used to set up the communications channels of the Main Board (up to three) for external networks, bill acceptor, printer, and touchscreen.

Logic Cage

The logic cage consists of a secure, steel cabinet which houses the Main, Communications Configuration, and I\O Driver PCBAs. The section of the Interface Board that interfaces with the Main Board and the I/O Driver Board is also located within the logic cage.

Power Supply Assembly

The power supply assembly converts the AC mains input voltage into low voltage DC power for the various machine modules and circuits. Power is directed via the Interface Board to the machine components. The video monitor and the fluorescent lighting system receive AC power directly from the power supply assembly.

Coin Handling System

The function of the coin handling system is to check the validity of coins inserted, establish a count and pass signals to the Main Board. The coin handling system directs coins to either the hopper, cash box, or coin tray. The MkV Series II is compatible with several different coin handling systems.

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General Description

Hopper (if used)

The hopper acts as a holding unit for coins. When instructed by the main board, the hopper returns coins to the player. For each coin ejected, the hopper sends a signal to the Main Board. When the required number of coins have been dispensed, the Main Board signals the hopper motor to stop.

Bill Acceptor and Soft Drop Analyser (if used)

The function of the bill acceptor is to accept valid note currency and register the appropriate number of credits for gameplay. A note stacker is used to store the notes and to record monetary and statistical information. The information stored in the stacker may be read by a PC-based system away from the gaming floor without opening the stacker.

Player Communication (if used)

The function of player communication is to allow a player, using an identification card, to 'log on' to a network system when playing a machine. The network system maintains a record of player transactions, and allows messages to be sent to individual players. The player communication module can be attached to the side of the gaming machine or fitted in the top box.

Mechanical Meter Board (if used)

Electromechanical meters are used to record accounting data in a physical format. The signals for the meters are received from the Main Board, via the Backplane.

Ticket Printer (if used)

The ticket printer is an electronic device mounted within the cabinet, it is used for providing the player with a printed ticket for redeemable credits. The printer may also keep a second copy of all tickets printed for additional audit information.

Communications Interface (if used)

The function of the communications interface is to enable the machine to be linked to a network and/or subsidiary equipment. The communications interface may be linked to various machine modules, including security, and transmits signals from these inputs as each one changes status.

Light Tower (if used)

Multi-level light towers may be used to provide an additional level of customer service and security.

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General Description

Figure 1-1 Typical MVP Video Gaming Machine with Bill Acceptor - External View

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General Description

Figure 1-2 Typical MVP Video Gaming Machine with Bill Acceptor - Internal View

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General Description

Machine Keys The gaming machine requires keys for the following locks and switches to establish effective security and correct operation. A key may only be removed from its lock or key switch after it has been returned to the locked position. Refer to Figure 1-1 for lock and keyswitch positions. Table 1-2 Machine Keys

Name

1-8

Function

Cabinet Door Lock

Allows the operator to open the cabinet door. Insert the cabinet door key and turn it 180° clockwise, then lift the latch to release the door.

Audit Key Switch

Enables entry to the Operator Mode Menu (see Machine Modes). Insert the Audit Key and turn it 180° clockwise.

Jackpot Reset Keyswitch - also called the Cancel Credit Key Switch

Allows the operator to reset the machine after a machine fault has been corrected (see Machine Modes). Insert the Cancel Credit key, turn it 90° clockwise then back again.

Belly Panel Door

Allows the operator access to the bill acceptor note stacker and door fluorescent tube.

Logic Cage Lock (if fitted)

Allows the operator access to the PCB logic cage. Insert the logic cage key and turn it 180° clockwise.

Bill Acceptor Cage Door Lock(s) (optional)

Allows operator access to the bill acceptor stacker lock(s) and to remove the stacker. Turn keys 180° clockwise to open.

Bill Acceptor Stacker Lock

Allows the operator to remove the notes from the stacker. Insert the key and turn it 90° clockwise, open the door and remove the notes.

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General Description

1.2 Basic Operation The gaming machine functions are controlled by an advanced software and hardware platform that gives operators greater control over machine functions, easier maintenance, and simplified machine setup. New games developed with the software provide higher quality graphics, new sounds, and a wider variety of features. The machine has two major modes of operation: Play mode and Operator mode. The machine is in Play Mode when the cabinet door is closed and locked, the Audit key switch is in the OFF position and there are no fault or lock-up conditions. The machine is in Operator Mode when the Audit key switch is in the ON position. The operator mode provides a range of operational procedures, data displays, and specific machine functions, all of which are fully controlled by the Operator Mode Menu system and the on-screen guidance. The functions of the operator mode are explained in detail in the chapter Machine Modes. When the machine is in operator mode, normal game operation is not possible. However, demonstration mode and combination test mode enable gameplay without using currency.

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General Description

1.2.1 Play Mode When in Play Mode, the machine: • • • • •

operates security and audit features, runs self-checking and testing continuously, permits gameplay, monitors and records gameplay activities continuously, displays comments and guidance for players, operators and technicians.

Basic machine operation in Play Mode is shown in Figure 1.3 Depending on the machine configuration, credits may be registered by inserting coins, tokens, or bank notes, or by using a cashless system. With a cashless system, credits are transferred to and from the machine through either a computer link or a smart card. The machine has security features for screening the currency tendered to ensure that only valid currency is accepted. If the currency is accepted by the machine, the playbuttons on the mid trim become active and flash. The player may then insert more currency, play a game by pressing one of the flashing playbuttons, or have the machine return the current credit total by pressing the CASHOUT pushbutton. The player determines how many credits to wager by pressing one of the BET playbuttons, and the BET meter on the display screen shows the credits wagered. Once the player starts a game by pressing one of the active playbuttons, the machine runs the game sequence and displays the outcome on the screen. If the result is a winning combination, the player may gamble the win (if the gamble feature is available); otherwise, the machine increments the credits won. If the result is not a winning combination, the player may continue gameplay provided there are credits remaining. The machine is equipped with electronic audit meters which continuously monitor and record credit movement and game activity. Electromechanical meters may also be fitted. The electronic meters are accessed through the Operator Mode. The information in these meters is used for audit calculations and security purposes. If the machine encounters an abnormal condition, it alerts the operator by automatically entering Machine Lockup. In lockup, gameplay is disabled to prevent any further player interaction and guidance information is displayed in the game message area. The lockup condition can be identified by examining the Current Lockup screen, which is accessed from the Operator Mode Menu.

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General Description

1.2.2 Operator Mode Within Operator Mode (Audit Key ON), the following options are available: • • • • • •

machine identification metering information diagnostic information operator setup/selection miscellaneous current lockup mode.

In Operator Mode, the electronic audit meters and the electromechanical meters (if fitted) do not function. Menu selections may be used to review the machine details, select new configurations, and carry out machine tests. Refer to the chapter Machine Modes for detailed information.

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General Description

CENTRAL PROCESSOR

PLAYER INSERTS CREDITS

Bank Note

Coin/Token

Invalid Currency Returned To Player

AUDIT DATA

AUDIT DATA

REJECT

CONTROL INFORMATION

COMMS INTERFACE

Machine Registers Credits ACCEPT

Machine Checks Currency Validity ADD WIN

Win Credits To Be Added

Player Presses Selected Pushbutton

AUDIT DATA

COLLECT PLAY

YES

WIN NO WIN

Machine Displays Game Outcome

Credits are Paid to Player

Remaining Credit NO

X0004B.CDR

Figure 1-3 Basic Game Operation in Play Mode

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1.3 Specifications Table 1-3 Physical Characteristics

Dimensions (Typical) Height of cabinet with high boy top box Height of cabinet with casino top box Height of low boy cabinet Width Depth Recommended minimum clearance between machines

1468 mm 1278 mm 897 mm 540 mm 611 mm 180 mm

Weight (Typical) With casino top box and bill acceptor

approx. 102 kg

Table 1-4 Power Requirements

The voltage selector switch on the power supply assembly may be set for a mains voltage of either 110/120 V or 220/230/240 V. Nominal Mains Input Voltage Minimum Maximum Frequency

120 V

240 V

99 V AC 132 V AC 60 Hz

198 V AC 264 V AC 50 Hz

0.7 A 6A 9A

0.4 A 1.8 A 4.8 A

84 W 720 W 1180 W

96 W 432 W 1152 W

310 W

380 W

Mains Input Current Gaming Machine Idle Gaming Machine Maximum Gaming Machine Maximum plus Convenience Load Maximum

Power Consumption at Nominal Voltage Gaming Machine Idle Gaming Machine Maximum Gaming Machine Maximum plus Convenience Load Maximum Gaming Machine Typical Power Consumption

Table 1-5 Environment

Operating Minimum Temperature Maximum Temperature Relative Humidity

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0° C 50° C 0 - 80% non-condensing

Storage -20° C 80° C 0 - 95% non-condensing

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Table 1-6 Compliances

Compliances UL22 (Pending) FCC-CFR47-Pt15 AS1099 (Pending)

1-14

Explanation Standard for Safety Amusement and Gaming Conditions Radiated EMI for ITE standard Environmental testing for electro-technology over a specified temperature and humidity range

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Installation

________Chapter 2________ Installation 2.1

Pre-Installation Requirements ......................................................2-3

2.2

Inspection on Delivery...................................................................2-7

2.3

Installation Procedure ...................................................................2-7

2.3.1

Mounting ..........................................................................................2-7

2.3.2

Pre-start Connections, Checks and Power Up ................................2-8

2.3.3

Commissioning the Machine..........................................................2-10

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USA 540MVP Video Operator Manual

List of Figures: Figure 2-1 Machine Dimensions......................................................................................2-4 Figure 2-2 Machine Dimensions - Low Boy with Hard Meters .........................................2-5 Figure 2-3 Machine Footprint and Clearances ................................................................2-6 Figure 2-4 Coin Comparator (CC-62 shown) ...................................................................2-9

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Installation

2.1 Pre-Installation Requirements The following items are required to install a machine (see Figure 2-1, Figure 2-2, and Figure 2-3): • • • •

verification of jurisdictional approval. a floor plan (only required for new installations). a suitable base on which to mount the machine. adequate clearance between the sides of adjacent machines to allow the doors to be opened (a clearance of 180 mm is recommended). • access to mains power outlets and connection cables of peripheral devices. • machine keys (if locks are fitted).

Important Note All mains power wiring must be installed by a qualified electrician and comply with Australian standard AS3000-1991, or equivalent national/jurisdictional standards for mains wiring.

WARNING The gaming machine must be transported and handled with care. Ensure the machine is not dropped or severely bumped.

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USA 540MVP Video Operator Manual

High Boy 570 Casino (Rounded & Square) 380

1465

Low Boy 895

Mk5S2023.cdr

144 540 658 Note: All dimensions in millimeters

Figure 2-1 Machine Dimensions

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Installation

Hard Meters Cover 80

975

Low Boy 895

144 540 658 Note: All dimensions in millimeters

Figure 2-2 Machine Dimensions - Low Boy with Hard Meters

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Mounting holes (4 shown) Drill to suit fastener

34.5

Holes for Cables ø53 (2 off)

419

514

Hole for Cash Box 50 (1 off)

150

326

144 Depth of Coin Tray

540

For detailed dimensions, refer to mechanical drawing AO-564815 in the Service Manual - Volume II

Minimum spacing between machine and walls = flush

MACHINE FOOTPRINT

740 Minimum Base Width

Minimum spacing between machines 180 Side face of adjacent machine

95

150 (Depth of Do

Arc of Door Swing or)

CLEARANCES MVPfoot

Note: All dimensions in millimeters

Figure 2-3 Machine Footprint and Clearances

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2.2 Inspection on Delivery Inspect all exterior panels of the cabinet for damage that may have occurred during transportation. Report any damage to your supervisor.

2.3 Installation Procedure Installation and commissioning of machines must be carried out by an appropriately licensed technician and must comply with the regulations of the jurisdictional authority. The following procedures are for mounting, connecting, and commissioning the gaming machine into service.

2.3.1 Mounting WARNING The gaming machine is a heavy item. Follow the national standard and code of practice for manual handling.

Mount the machine to the cabinet base as follows: 1.

Position the machine on the cabinet base, aligning it with the cash box and cable holes (refer to Figure 2-3). Drill holes in the cabinet base to match four rectangular mounting holes. The machine must be fixed in four positions, two at the front and two at the back, to meet stability requirements.

2.

Secure the machine to the base using either bolts and nuts or the special-purpose fasteners provided.

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2.3.2 Pre-start Connections, Checks and Power Up Perform the following machine connections and checks: 1.

Check that the printed circuit board assemblies (PCBAs) in the logic cage are firmly seated. The PCBAs are: ♦ ♦ ♦ ♦ ♦

Main Board Backplane Board Extended USA I/O Driver Board Communications Configuration Board Pulse Mechanical Meter Board Note For accessing PCBAs, refer to the relevant chapter in the Service Manual.

2.

The machine power supply and monitor isolation transformer (Ceronix only) are set at the factory for a mains input voltage of 240 V (or 110 V in North America), unless clearly labeled otherwise. Should there be a need to change the mains input voltage setting: WARNING Make sure the machine is disconnected from mains power before adjusting voltage settings.

WARNING Selecting the wrong power supply and/or monitor isolation transformer voltage will cause considerable damage to the power supply and/or monitor transformer.

3.

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a.

Set the voltage selector switch on the power supply for the correct mains input voltage. The switch is mounted on the metal housing of the power supply assembly, which is located at the back of the cabinet, in the bottom right-hand corner.

b.

Where a Ceronix monitor with a manually-switched isolation mains input transformer is used, set the mains input switch on the transformer to match the mains input voltage.

Make sure that the mains power switch is OFF. Connect the mains power cable to the machine. The power cable may enter the cabinet either via a hole in the base of the cabinet or via a hole in the rear wall of the cabinet. A hole is provided in the base of the cabinet, near the cable entrance, to allow a clamp to be fitted to the mains cable. The purpose of this clamp is to prevent the mains

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power cable from being accidentally disconnected. This clamp should be fitted if there is a reasonable risk that the mains power cable may be accidentally disconnected. WARNING Visually check that the insulation of the mains power cable is sound. Check that all machine earth wires (green/yellow stripe or braid) and screws that were moved during installation are correctly attached.

4.

If the machine is fitted with a coin comparator (as opposed to a coin validator), then a sample coin (or token) must be placed in the coin comparator sensor assembly (refer to Figure 2-4) which is mounted to the reflector panel on the inside of the main door. To install a sample coin: a. b. c.

Slide (without lifting) the scanner unit to the right. Insert the sample coin into place and carefully release the scanner unit. The coin should automatically seat itself. Check that the sample coin is seated firmly between the scanner unit and the ribs of the rail insert.

Sample Coin

Scanner Unit Rail Insert

Fork of the Rail Insert

Mk5s2054

Figure 2-4 Coin Comparator (CC-62 shown)

5.

Switch ON the machine and close the main door within 5 seconds (see item 6 below). The monitor and fluorescent lighting system will then be powered up. The machine will perform self-testing procedures for a few moments and any faults detected will be highlighted by a message on the video screen. To fix detected faults, refer to Fault Mode in the chapter Machine Modes.

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If the monitor exhibits colour aberrations, this may be the result of magnetic interference. Degaussing the monitor and cabinet, as described below, can remove the colour aberrations. a.

b. c.

Power down the machine and wait for a 30-minute period to elapse. This time delay enables the monitor circuit varistors to cool sufficiently and create enough energy to degauss both the monitor's ferrous content and that of the cabinet. Power up the machine and close the door within 5 seconds. Automatic degaussing will now occur. Should colour aberrations persist, use a degaussing wand to degauss the monitor and cabinet.

2.3.3 Commissioning the Machine Carry out the following procedures to commission the machine: 1.

Check that the machine program type and variation match the customer order. Use the Operator Mode menu and the options described in the chapter Machine Modes.

2.

If the machine is fitted with a hopper, fill the hopper as described below. Important Note The procedure for filling the hopper is dependant on house rules.

a. b. c. d.

e. 3.

Where the Operator permits, monitor gameplay operations for any faults: a.

b.

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Obtain the correct number of coins required to fill the hopper. Open the cabinet door. If the jurisdiction requires that the hopper be weighed, turn OFF the machine before removing the hopper. Place the coins in the hopper, and close and lock the cabinet door. In some markets, the hopper refill amount must be recorded in the machine memory. To do this, insert and turn the Audit Key to enter Operator Mode, select Record Refill (may be under Miscellaneous Operations) and press the appropriate buttons to record the refill amount. Turn the Audit key back to return to Play Mode. Record the number of coins placed in the hopper in the refill register. For machines that accept bank notes, insert a valid bank note (in good condition) and confirm that it is accepted and credited correctly. If the bank note is not accepted on the second attempt, repeat the test on another note. If the second bank note is also rejected, refer to the Fault Finding section in the Bank Note Acceptor chapter of the Service Manual. For machines that accept coins, check that coins are accepted, credited, and paid out correctly.

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Retrieve bank notes and coins inserted during testing. 4.

Machines operating on a network system may now be connected and installed onto the network. For installation procedure refer to the manual for the particular communications network used.

5.

For machines fitted with a ticket printer, carry out the general maintenance procedures as detailed in the Printer chapter of the Service Manual or the Care and General Maintenance chapter of the Operator Manual.

6.

Request an Operator to record the values of the hard audit meters (if fitted) and the soft audit meters (as required by the applicable jurisdictional authority).

7.

Log installation data as specified by the appropriate jurisdictional requirements.

The machine may now commence operation.

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________Chapter 3________ Machine Modes 3.1

Modes of Operation .......................................................................3-3

3.2

Play Mode .......................................................................................3-3

3.2.1

Player Operation ..............................................................................3-5

3.2.2

Video Display...................................................................................3-7

3.2.3

Sounds and Tunes...........................................................................3-7

3.2.4

Light Tower ......................................................................................3-8

3.2.5

Pushbuttons.....................................................................................3-8

3.2.6

Machine Self-Monitoring ..................................................................3-9

3.2.7

Electronic Meters ...........................................................................3-12

3.3

Operator Mode .............................................................................3-13

3.3.1

Machine Identification ....................................................................3-15

3.3.2

Metering Information ......................................................................3-15

3.3.3

Diagnostic Information Menu .........................................................3-24

3.3.4

Operator Setup/Selections.............................................................3-32

3.3.5

Miscellaneous Menu ......................................................................3-37

3.3.6

Current Lockup Menu Items...........................................................3-42

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List of Figures: Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5

Typical Format of Game Display .........................................................................3-4 Centre Line and Multi Line Combinations.............................................................3-7 Typical Pushbutton Layout...................................................................................3-9 Operator Mode Menu Displays - Typical Structure.............................................3-14 Examples of Typical Printer Tickets ...................................................................3-41

List of Tables: Table 3-1 Typical Operator Mode Menu..............................................................................3-13 Table 3-2 Machine Identification Display .............................................................................3-15 Table 3-3 Metering Information Menu .................................................................................3-16 Table 3-4 Current Meters Display - Screen 1......................................................................3-16 Table 3-5 Current Meters Display - Screen 2......................................................................3-17 Table 3-6 Current Meters Display - Screen 3......................................................................3-17 Table 3-7 Bill Acceptor Information Display.........................................................................3-19 Table 3-8 Security Meters Display (Page 1)........................................................................3-20 Table 3-9 Security Meters Display (Page 2) - Example.......................................................3-20 Table 3-10 Previous Game Display ....................................................................................3-22 Table 3-11 CASHOUT Statistics Display ............................................................................3-22 Table 3-12 Gamble Statistics..............................................................................................3-23 Table 3-13 Game Statistics Display....................................................................................3-24 Table 3-14 Diagnostic Information Menu.............................................................................3-24 Table 3-15 Self Test Mode Menu........................................................................................3-25 Table 3-16 Lamp Test ........................................................................................................3-26 Table 3-17 Coin Entry Test Screen.....................................................................................3-26 Table 3-18 Hopper Test Screen .........................................................................................3-27 Table 3-19 Video Monitor Test Screen ...............................................................................3-27 Table 3-20 Button Test Screen ...........................................................................................3-28 Table 3-21 Sound System Test Screen ..............................................................................3-29 Table 3-22 Self Test Mode.- Combination Test Display ......................................................3-29 Table 3-23 Self Test Mode - Combination Test Result Display ...........................................3-30 Table 3-24 Factory Test Screen .........................................................................................3-30 Table 3-25 Self Test Mode - Printer Test Display................................................................3-31 Table 3-26 Error Log Display..............................................................................................3-31 Table 3-27 Operator Setup/Selection Menu........................................................................3-32 Table 3-28 Operator Setup Mode - Machine Options Display.............................................3-33 Table 3-29 Dip Switch Settings ...........................................................................................3-34 Table 3-30 Progressive Level Setup ...................................................................................3-35 Table 3-31 Venue Name Setup ..........................................................................................3-35 Table 3-32 Sound System Setup ........................................................................................3-36 Table 3-33 Real Time Clock Setup .....................................................................................3-36 Table 3-34 Player Message Information .............................................................................3-37 Table 3-35 Miscellaneous Menu..........................................................................................3-37 Table 3-36 Reset Bills in Stacker........................................................................................3-38 Table 3-37 Bill Acceptor CRC Check and Mismatch Clear .................................................3-38 Table 3-38 Reset Periodic Meters Screen ..........................................................................3-38 Table 3-39 Demonstration Mode Screen ............................................................................3-39 Table 3-40 Demonstration Mode Screen (Error Mode).......................................................3-40 Table 3-41 Demonstration Mode Screen (Normal Mode) ...................................................3-40 Table 3-42 Print Accounting Information Menu....................................................................3-40 Table 3-43 Out of Service Screen.......................................................................................3-42 Table 3-44 Current Lockup Screen Display ........................................................................3-43

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Table 3-45 Lockup Help Displays .......................................................................................3-44

3.1 Modes of Operation The gaming machine is operated in two main modes, Play Mode and Operator Mode. Play Mode permits gameplay while the machine is fully operational and the cabinet door is closed. Operator Mode allows the operator to configure the machine, view audit information, carry out machine tests, and reset machine faults. Turning the Audit Key ON switches the machine from Play Mode to Operator Mode. The gaming machine may be configured to play one of several types of games, the most common being spinning reel games and poker games. Although spinning reel games are featured in this chapter, the explanations and information given can be easily adapted to other game types. The options and procedures outlined are similar for all game types.

3.2 Play Mode The machine is in Play Mode when the cabinet door is closed and locked, and there are no active lockup conditions. In Play Mode the machine: • • • • •

shows game displays in readiness for player operation, carries out gameplay, continuously monitors and records play activities, continuously runs the self-test processes, displays comments and guidance for players, operators, and technicians.

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Figure 3-1 Typical Format of Game Display

Figure 3-1 shows the format of a game display. The symbols on the screen will vary depending on the particular game software being used. The CREDIT, BET, and WIN game meters show the number of credits applicable at the current stage of the game. Comments appear in two message lines to guide players and operators as the game progresses. Machine conditions, including security alerts, are also displayed in the message area. Examples of comments are: • • • •

Game Over Main Door Open Coin Diverter Fault COMBINATION TEST

Lockup fault messages are listed in Section 3.3.8, Fault Mode - Current Lock Menu. In Play Mode the machine operates with full security features. For example, the machine monitors operations and alerts operators should malfunction or tampering occur. Electronic meters and electromechanical meters (if fitted) record details of gameplay and machine operations in Play Mode. Options Besides being able to alter machine controls to suit house preferences, the machine provides menu controls for setting important game and player preferences, including: • • •

3-4

Game percentage, Links to house and stand-alone progressives in various levels, Hopper coin-collect limit,

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acceptable bill ($ note) denominations Volume settings for sounds and tunes.

See Section 3.3.5, Operator Setup/Selection Mode. The base credit value (a game credit), machine token amount for coin entry, and game gamble option are set using the DIP switches on the I/O Driver Board. Note Jurisdictional requirements must be followed when configuring machines.

3.2.1 Player Operation When the machine is switched on and the cabinet door is closed and locked, the fluorescent tubes light up and the machine automatically initiates a self-test. If no faults are detected, gameplay may begin. Spinning Reel Games When a player inserts a coin or note, the machine either accepts or rejects the currency. If the machine accepts the currency, it increments the CREDIT meter on the game video display by the number of credits. The mid trim pushbuttons become active and flash. The player may now either insert more currency or press one of the pushbuttons to play the game. The player selects the number of credits to bet and this number is shown on the BET meter on the video display. A beep sound is heard when any of the BET playbuttons are pressed. The reels then start to spin and after a short interval come to rest. When the spinning reels stop, the line combinations are evaluated. If the result is a winning combination, a selected win tune is played. The video display shows the number of credits won in the WIN meter. Some games incorporate a win gamble feature that provides players with the chance to double their WIN amount. This feature is initiated by pressing the GAMBLE pushbutton. The GAMBLE feature may be selected a maximum of five times in succession. If players do not wish to gamble their WIN, they may press the TAKE WIN button to add the WIN to the CREDIT meter. Due to the limit on the number of coins that can be held in the hopper, as well as other payout considerations, there is a limit to the number of coins that the machine can pay out. This is called the Hopper Limit and is set via the Operator Mode Menu ⇒ Operator Setup/Selections screen. A player can collect coins up to the Hopper Limit amount by pressing the CASHOUT pushbutton. When the CASHOUT button is pressed, the machine prevents functions such as gameplay and entry of currency until the hopper has dispensed the coins into

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the coin tray. The hopper photo-optic detector counts the coins being dispensed. The CREDIT meter decrements to zero. When a player presses the CASHOUT pushbutton and the value of the game credits is greater than the Hopper Limit: • • • • •

3-6

the message Call attendant - Cancel Credit $99.99 is displayed ($99.99 is the value of credits to be paid out). the attendant hand pays the value of the credits and then resets the machine by turning the Jackpot Key ON then OFF. the message Credits paid out $99.99 is displayed on the screen. the CANCEL CREDIT electronic meters and electromechanical meters record the number of credits paid out. the game CREDIT on the screen and the CREDIT electronic meters are reset to zero.

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Types of Games Machines generally have one of three game types: multiplier, multiline, and multilinemultiplier: Multiplier- A multiplier game allows a player to gamble more than one credit per game on a single winning line. Each additional credit gambled generally multiplies the value of the prize by the value of the credits staked. Multiline- A multiline game allows a player to specify multiple lines on which to bet for a winning combination. The win total is calculated by adding each of the win lines.

VND1006

4

4

2

2

1

1

3

3

5

5

6 8

6 8

9 7

9 7

Figure 3-2 Centre Line and Multi Line Combinations

3.2.2 Video Display The video display unit provides high-resolution graphics based on 256 colors. The unit is able to display attractive game illustrations and animations, as well as player messages, operator menus and information displays. The simulated spinning reels take up most of the screen area. The area at the top of the screen displays CREDIT, BET, and WIN information, as well as the coin denomination accepted. Between these two areas is the message display area.

3.2.3 Sounds and Tunes Sounds and tunes are used, in combination with the graphics and animation, to increase game appeal. Different sounds are played to signify various machine conditions, such as alarm, reel spin/stop, win, lose, double-up win, jackpot bell, coins entering machine, and coins falling to coin tray. Each game has its own specific sounds and tunes. The volume of the sound system can be adjusted in the Sound System Setup menu.

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3.2.4 Light Tower Multi-level light towers are fitted to provide an additional level of customer service, security and house control. The tower is color coded to identify the machine’s denomination. Typical light tower functions are as follows: CONDITION Idle Service Tilt Hand Pays

DOOR CLOSED

DOOR OPEN

Top Light

Bottom Light

Top Light

Bottom Light

OFF

OFF

OFF

FAST FLASH

ON

OFF

ON

FAST FLASH

SLOW FLASH

OFF

SLOW FLASH

FAST FLASH

SLOW FLASH

SLOW FLASH

SLOW FLASH

FAST FLASH

The Light Tower indicates one of four possible machine states: The IDLE state: the default state when no other state exists. The SERVICE state: when the ‘Service’ button has been being pressed and it is lit. The TILT state: the machine will be considered to be in this state when one of the following conditions exists:

• a lockup fault condition (excluding Main Door Open and the Handpays state), such as Logic Door Accesses or Bill Acceptor Error.

• a non-lockup fault condition, such as Bill Stacker Full or Printer Paper Low. The HANDPAYS state exists when one of the following conditions occur:

• a Jackpot lockup, • a Cancelled Credit lockup, or • a Progressive Link Jackpot lockup. Note After the Main Door has been closed, the bottom tier light should remain lit (unless it is otherwise flashing) until the start of the next game.

3.2.5 Pushbuttons A typical layout of the pushbuttons is shown below. The pushbuttons are labelled and have the following functions: CASHOUT, SERVICE, PLAY 1/5/10/15/20 LINES, BET 1/2/3/5/10 CREDITS, TAKE WIN, GAMBLE, and RED and BLACK, which refer to features of the gamble option.

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Each pushbutton has a lamp behind it that may either be lit, unlit, flashing, or flashing at double speed, depending on the circumstances and the machine mode.

Cash out

Play 1 Line

Play 5 Lines

Play 10 Lines

Play 15 Lines

Play 20 Lines

Service

Bet 1 Credit Per Line RED

Bet 2 Credits Per Line

Bet 3 Credits Per Line

Bet 5 Credits Per Line

Bet 10 Credits Per Line BLACK

Gamble

Take Win

NOTE

Figure 3-3 Typical Pushbutton Layout

Cash Out Button The enabled Cash Out button is used to initiate a player credit payout from the machine in the form of a hopper pay, a printer cash ticket, or a cancel credit handpay procedure. The Cash Out button will be disabled if there is no credit on the credit meter, a hopper payout is in progress, or the machine is in the process of playing a game. Otherwise, this button will be lit to indicate it is enabled. Service Button This button is used by the player to request service. Pressing this button will toggle the button lamp on and off, and will toggle the Service tier of the light tower on and off. The Service tier of the light tower is also used to signal non-lockup errors. The onscreen error message is cleared by pressing the Service button again. The error is cleared when the fault has been corrected. The following faults are non-lockup faults: • • • • •

Bill acceptor disconnected fault Bill stacker fault Bill stacker full 5 Bills rejected Printer paper low.

3.2.6 Machine Self-Monitoring Self-test When the machine is switched on, it automatically initiates a self-test that continues in the background as long as the machine is in play mode. During the self-test, the machine checks the electronic meter data held in computer memory and also carries out an audit calculation using essential meter counts. This self-audit calculation is defined by the formula:

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CASH IN + HOPPER REFILLS + TOTAL CREDITS WON + JACKPOT HANDPAYS = TOTAL CREDITS BET + CANCEL CREDIT + COIN OUT

The memory holds up to three copies of the electronic meter data, METER SET 1, METER SET 2 and METER SET 3. If the data in one meter set does not match that in the other two sets, the data of the two identical sets overwrites the single set. Security When the machine is in Play Mode, it continuously operates the following security features: Coin Comparator. The coin comparator scans inserted coins and compares them with a sample coin held in the comparator. Invalid coins are diverted to the coin tray. Accepted coins are directed past the comparator's internal photo-optic detector and on to the coin accept chute. The machine software monitors the speed and direction of travel of the accepted coins. For coins travelling too slowly or travelling in the wrong direction, an error signal is generated and the machine locks up, with the appropriate error message being displayed on the screen. If the inserted coin is valid and no error conditions are encountered, the appropriate credits are registered in the game CREDIT display and gameplay may take place. The Jurisdictional Meters CASH IN and CREDIT and the electromechanical meter CASH IN (if fitted) are incremented accordingly. Hopper. If the hopper is empty and the player is in credit and presses the CASHOUT pushbutton, the machine locks up and displays a HOPPER EMPTY message and the electronic meter HOPPER EMPTY increments. The hopper is refilled in these circumstances according to house rules, after which gameplay may resume. During a payout, the hopper disc rotates and passes coins onto the coin runner where they are counted by the hopper photo-optic detector. After passing the detector, they are deposited in the coin tray for the player to collect. Also: • the CREDITS COLLECTED electromechanical meter and the TRUE OUT electronic meter are incremented by the amount paid out. • the game CREDIT on the screen and the CREDIT electronic meter are decremented by the amount paid out. • a payout message is displayed on the screen showing the value paid out. The machine monitors the hopper operation and the coin’s passage from the hopper to the coin tray. Unusual conditions and faults are registered by increments in the Diagnostic Meters, video messages and machine lockups. These fault conditions are ILLEGAL COIN OUT, HOPPER EMPTY, HOPPER JAMMED, and HOPPER DISCONNECTED. Bill (Bank Note) Acceptor. The Bill Acceptor consists of an optical scanning unit and a bill stacker contained in a high-security housing. The scanning unit achieves a

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high percentage of acceptances, and a second-level scanning option can be initiated for high-denomination bills. During operation, the acceptor registers acceptances and rejections. Bills accepted increment the BILLS INSERTED electronic meter and electromechanical meter (where fitted). Detailed information is recorded in the Bill Acceptor meters, which may be accessed from Operator Mode / Accounting Information Menu. These meters record the value and quantity of each note accepted. A record is also kept of the last five notes accepted. The machine monitors the bill acceptor operation and unusual conditions and faults are registered by increments in the Diagnostic Meters, and by display messages and machine lockups. The lockups and video messages are BILL ACCEPTOR ERROR and BILL ACCEPTOR OUT OF SERVICE. Should the bill stacker door be opened, the alarm sounds and the message BILL STACKER REMOVED is displayed. A lockup occurs should the bill acceptor stacker become full. The lockup description and video message is BILL ACCEPTOR FULL. The belly panel door which provides access to the bill stacker is monitored by a mechanical security switch (see below for further details). Door Access The main door, cash box door, belly panel door, and logic cage door are monitored by battery-backed mechanical security switches. If a door fitted with a security switch is opened, the following actions occur: • One of the following messages is displayed on the screen: DOOR OPEN MAIN, DOOR OPEN CASH BOX, DOOR OPEN BILL ACCEPTOR, or SECURITY CAGE OPEN MAIN BOARD. • The alarm sound is heard. • One of the following lockups occurs: MAIN DOOR OPEN, CASH BOX DOOR OPEN, BILL ACCEPTOR DOOR OPEN, or LOGIC DOOR OPEN. • gameplay is suspended. • One of the following electronic Diagnostic Meters is incremented: MAIN DOOR ACCESSES, CASH BOX ACCESSES, BILL ACCEPTOR ACCESSES, or LOGIC ACCESSES. The condition is reset by closing the appropriate door.

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3.2.7 Electronic Meters The electronic meters (soft meters) record a variety of details relating to machine operation, gameplay and player interaction, as well as a variety of statistical counts, security events and past games. Players have the assurance that there is a record kept of recent win or pay situations. When the machine is switched on, it automatically initiates a self-test that continues in the background as long as the machine is in play mode. During the self-test, the machine checks the electronic meter data held in memory. Some jurisdictions require electronic metering data to be stored in triplicate in three separate battery-backed RAM chips. In the case of a meter malfunction, where none of the meters sets match, the machine displays the error message 3-WAY MEMORY ERROR and the machine locks up. This message indicates a serious machine malfunction. Failure in the self audit calculation also causes a machine lockup with the message SELF AUDIT ERROR being displayed. Resetting Metering and Self Audit Errors To clear a metering or self audit error, it is necessary to rectify the memory fault and reestablish correct operations with all corrupted meters set to zero. The lockup is removed by turning the Audit Key ON, following the on-screen guidance, and then turning the Audit Key OFF to return to gameplay. After recovering from a memory error, all electronic meters will be reset to zero. The information held in the electronic meters includes Accounting Information Menu items, Diagnostic Information Menu items, and Operator Setup / Selections Menu items as detailed in the Operator Mode.

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3.3 Operator Mode Operator Mode addresses the jurisdictional and accounting / management information requirements, allows the machine configuration to be changed, and facilitates machine testing and fault finding. Entry to Operator Mode is achieved by turning the Audit (Operator) key ON. The various options can be selected by following the on-screen guidance and pressing the appropriate pushbutton. Note The screen displays and options covered in this chapter are typical; however, slight variations may occur between markets.

The Operator Mode structure is shown in Figure 3-5 and the Operator Mode Menu screen is shown below. Table 3-1 Typical Operator Mode Menu OPERATOR MODE MENU Machine Identification Accounting Information Diagnostic Information Operator Setup/Selections Miscellaneous Current Lockup Play 1 Line - Press to select next item Play 5 Lines - Press to select previous item Play 10 Lines - Press to choose selected item Service - Press to return to previous menu Operator Key - Turn off to exit

Note “Operator Key - Turn off to exit” message will not be displayed if a Lockup is present.

Instructions are given on each screen to guide the operator through the various menus and options available. Any active lockups are indicated by a flashing message at the bottom of the screen.

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Operator Mode Menu Machine Identification Metering Information Diagnostic Information Operator Setup/Selections Miscellaneous Current Lockup

Machine Identification

Accounting Information

Diagnostic Information Menu

Operator Setup / Selections Menu

USAMenus02

Current Meters

Self Test Menu

Periodic Meters Bill Acceptor Meters Security Meters

DIP Switch Settings Lamp Test Coin Entry Test Hopper Test Monitor Test Button Test Sound Effect Test Combination Test Factory Test Printer Test

Replay Previous Games Cash Out Statistics

Gamble Statistics

Machine Options

Progressive Level Setup Location Name Setup Sound System Setup

Event Log

Real-Time Clock Setup Player Message Setup

Miscellaneous Menu

Current Lockup Menu

Reset Bills in Stacker Bill Acceptor Check & Mismatch Clear Reset Periodic Meters Demonstration Mode Print Accounting Information Out of Service

Game Statistic

Figure 3-4 Operator Mode Menu Displays - Typical Structure

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3.3.1 Machine Identification The Machine Identification screen provides essential machine information, such as Game Eprom Id, Credit Value, Percentage Return, and Jackpot Limit. Table 3-2 Machine Identification Display

MACHINE IDENTIFICATION AND CONFIGURATION Game Eprom Id (UCI): Value of 1 Credit: Variation (% and no): Actual Operating Percentage: Venue Name: Machine Number (GMID): Mikohn Address: Progressive Links Supported: Comms Protocol Supported: Hopper or Printer Installed: Hopper Payout Limit: Jackpot Win Limit: Maximum Credit Limit:

0100090V (17264) $1.00 87.890% 99 123.00% Casino Name 0 1 3 Broadcast Dacom Hopper selected 9999999 Coins 9999999 ($99999) $1199.99

Service - Press to return to previous menu Operator Key - Turn off to exit

3.3.2 Metering Information The Metering Information displays provide information for government authorities, as well as additional financial and statistical details, including periodic performance details, game replay, and game and gamble statistics. Most of the information can not be altered; although some details may be changed through Operator Setup / Selections ⇒ Machine Options. The various screen displays may be accessed by following the on-screen guidance and pressing the appropriate pushbuttons.

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Table 3-3 Metering Information Menu

ACCOUNTING INFORMATION Current Meters Periodic Meters Bill Acceptor Meters Security Meters Replay of Previous Game CASH OUT Statistics Gamble Statistics Game Statistic Play 1 Line - Press to select next item Play 5 Lines - Press to select previous item Play 10 Lines - Press to choose selected item Service - Press to return to previous menu Operator Key - Turn off to exit

Current Meters The Current Meters provide the financial counts of machine activity. Items include turnover, total wins, and amounts inserted in the coin entry and the bill acceptor devices. In depth statistical information is also provided by the Game and Gamble displays. Table 3-4 Current Meters Display - Screen 1 CURRENT METERS - MAIN Current Credits: Total Games Played: Total Credits Bet: Total Credits Won:

METER SET 1 nn nn nn nn

METER SET 2 nn nn nn nn

METER SET 3 nn nn nn nn

True In (Coins Inserted): Bills Inserted: Coin Drop (Cashbox): Gross Drop (Gross In):

nn nn nn nn

nn nn nn nn

nn nn nn nn

True Out: Cashout Handpays: Jackpot Wins: Total Handpays:

nn nn nn nn

nn nn nn nn

nn nn nn nn

Play 1 Line - Press to display next meter screen Service - Press to return to previous menu Operator Key - Turn off to exit

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Table 3-5 Current Meters Display - Screen 2 CURRENT METERS - OTHER Power Up (count): Games Since Power Up: Games Since Door Open:

METER SET 1 n n n

METER SET 2 n n n

METER SET 3 n n n

Play 1 Line - Press to display next meter screen Play 5 Lines - Press to display previous meter screen Service - Press to return to previous menu Operator Key - Turn off to exit

Table 3-6 Current Meters Display - Screen 3 CURRENT METERS - LINK PROGRESSIVES METER SET 1 Occurrences of Jackpot 0: Jackpot 1: Jackpot 2: Jackpot 3: Jackpot 4: Jackpot 5: Mystery Pay Accumulative Value of Jackpot 0: Jackpot 1: Jackpot 2: Jackpot 3: Jackpot 4: Jackpot 5: Mystery Pay

METER SET 2

METER SET 3

n n n n n n n

n n n n n n n

n n n n n n n

$n.nn $n.nn $n.nn $n.nn $n.nn $n.nn $n.nn

$n.nn $n.nn $n.nn $n.nn $n.nn $n.nn $n.nn

$n.nn $n.nn $n.nn $n.nn $n.nn $n.nn $n.nn

Play 1 Line - Press to display next meter screen Play 5 Lines - Press to display previous meter screen Service - Press to return to previous menu Operator Key - Turn off to exit

The items recorded in the Current Meters screens are explained below. Current Credits

Credits currently available to be bet or collected.

Total Games Played

Total number of games played.

Total Credits Bet

Accumulated value of all credits bet.

Total Credits Won

Accumulated value of credits won that is paid out : - to the credit meter, - as a hopper payout, or - a winning cash ticket.

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True In

The total number of all coins inserted (and accepted) into machine.

Bills Inserted

The total credits of all bills inserted (and accepted) into the machine.

Coin Drop

Total number of all coins that are diverted to the cashbox.

Gross Drop

The total credit value of all money (coins and bills) accepted by the machine.

True Out

The total credits of all cashouts paid out by the machine, either by: - hopper payout, or - printer ticket (CASH OUT Tickets and CASH WIN Ticket).

Cashout Handpays

The total of all credits paid out as handpays as a result of cashouts exceeding the Hopper Payout Limit (or the Printer Payout Limit).

Jackpot Wins

The total of all credits paid out as handpays as a result of wins exceeding the Jackpot Win Limit

Total Handpays

The total credits of all combined handpays including : - Cashout Handpays, - Jackpot Handpays, - Win Handpays, and - Progressive Handpays (Links and Mysterys).

Power Up

The number of times the power has gone down.

Games Since Power Up

The number of games played since the power was last restored.

Games Since Door Open

The number of games played since the main door was last opened.

Occurrences of Link Progressives

The number of times each level of link progressive has been won.

Accumulative Value of The total value won (when returned by the progressive Link Progressives equipment) for each link progressive level. Occurrences of Mystery Progressives

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The number of times each level of mystery progressive has been won.

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Accumulative Value of The total value won (when returned by the progressive Mystery Progressives equipment) for each mystery progressive level.

Periodic Meters The Periodic Meters screens contain the same information items as the Jurisdictional Meters, but the values held usually relate only to a specified period determined by the club management. The periodic meters can be reset via the Miscellaneous option from the Operator Mode Menu.

Bill Acceptor Meters This screen provides a record of the number of notes of each denomination received, the last five notes accepted, the total value of notes received, the total value of bills in the note stacker, the number of bills accepted / rejected, and the amount of change money obtained. To maintain the accuracy of this information, the Bill Acceptor Meters must be reset when the stacker is emptied. To reset the meters, select Miscellaneous ⇒ Reset Bills in Stacker.

Table 3-7 Bill Acceptor Information Display BILL ACCEPTOR INFORMATION NUMBER OF NOTES RECEIVED $1 Notes Received: $2 Notes Received: $5 Notes Received: $10 Notes Received: $20 Notes Received: $50 Notes Received: $100 Notes Received: Total Value of Notes Received: Bills In Stacker: Bills Validated: Bills Rejected: Change Credits Obtained:

n n n n n n n

LAST FIVE NOTES RECEIVED Last: Nothing Second Last: Nothing Third Last: Nothing Fourth Last: Nothing Fifth Last: Nothing

$n.nn = n credits n n n nn

Service - Press to return to previous menu Operator Key - Turn off to exit

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Security Meters The Security Meters record the number of occurrences of specific security accesses and machine faults.

Table 3-8 Security Meters Display (Page 1) SECURITY METERS Main Door Accesses: Cash Box Accesses: Logic Door Accesses: Bill Acceptor Door Accesses:

n n n n

Mechanical Meters Disconnected:

n

Printer Faults: Printer Disconnected: Paper Depleted Faults:

n n n

Play 1 Line - Press to display next meter screen Service - Press to return to previous menu Operator Key - Turn off to exit

Table 3-9 Security Meters Display (Page 2) - Example SECURITY METERS Coin Optic Faults: Coin Acceptor Faults: Coin Diverter Faults: Reverse Coin Attempts: Illegal Coin Out: Hopper Empty: Hopper Jammed: Hopper Disconnected: Bill Acceptor Faults: Bill Acceptor Disconnected: Bill Stacker Removals: Bill Stacker Full: 5 Consecutive Bills Rejected:

n n n n n n n n n n n n n

Play 5 Lines- Press to display previous meter screen Service - Press to return to previous menu Operator Key - Turn off to exit

The following events are recorded in the Security Meters:

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Main Door Accesses

Incremented when the main door is opened.

Cash Box Accesses

Incremented when the cash box door is opened.

Logic Door Accesses

Incremented when the logic security cage is opened.

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Bill Acceptor Door Accesses

Incremented when the belly panel door is opened.

Mechanical Meters Disconnected

Incremented if the meter board is disconnected.

Printer Faults

Incremented when the printer indicates that an internal fault occurred.

Printer Disconnected

Incremented when the printer is detected as being disconnected.

Paper Depleted Faults

Incremented when the printer indicates that the paper roll has been completely depleted.

Coin Optic Faults

Incremented if the coin comparator detects a coin jam.

Coin Acceptor Faults

Incremented if the coin acceptor pulse exceeds 50 ms.

Coin Diverter Faults

Incremented when the software detects that the coin diverter isn’t operating correctly.

Reverse Coin Attempts, (may also be referred to as Yo-Yo attempts)

Incremented when the coin comparitor device detects a coin passed through the coin optics in the reverse direction.

Illegal Coin Out

Incremented when the machine is not in hopper collect, but a coin passes the hopper optic.

Hopper Empty

Incremented when in hopper collect two consecutive 4 second attempts to pay out a coin fail.

Hopper Jammed

Incremented when the hopper optic is blocked for more than 200 ms.

Hopper Disconnected

Incremented when hopper is disconnected (checked once every second).

Bill Acceptor Faults

Incremented when a bill acceptor fault is detected.

Bill Acceptor Disconnected

Incremented when a bill acceptor has being disconnected.

Bill Stacker Removals

Incremented when a bill stacker is removed.

Bill Stacker Full

Incremented when a bill stacker is full.

5 Consecutive Bills Rejected

Incremented when 5 consecutive bills are rejected

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Replay Previous Games This Replay Previous Games screen allows the operator to replay the most recent games played on the machine. The most recent game is game number 1, and approximately twenty of the most recent games are normally available to be replayed. Because these game histories are stored dynamically in memory, the number of games available to be recalled will vary depending on the available memory. Table 3-10 Previous Game Display GAME REPLAY No. Of Games Available To Replay: Replay Game Number:

nn nn

During replay, press any key to pause the game Play 1 Line - Press to select next game Play 5 Lines - Press to select previous game Play 10 Lines - Press to see replay selected game Service - Press to return to previous menu Operator Key - Turn off to exit

CASHOUT Statistics The CASHOUT Statistics screen displays, for each range of CASHOUT credits, the number of times players CASHOUT the total credits. Table 3-11 CASHOUT Statistics Display COLLECT STATISTICS COLLECT Amount (Credits) 1 11 21 31 41 51 76 101 201 301 501 +

10 20 30 40 50 75 100 200 300 500

Times COLLECTED n n n n n n n n n n n

Service - Press to return to previous menu Operator Key - Turn off to exit

The following text provides an explanation for the information in the CASHOUT Statistics: CASHOUT Amount (Credits)

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Specifies the range of CASHED OUT amount in credits, eg., 1 - 10, 11 - 20, 21 - 30, 31 - 40, 41 - 50, 51 - 75, 76 - 100, 101 - 200, 201 - 300, 301 - 500, 501+

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Times The number of times that a player CASHED OUT CASHED OUT credits in that range.

Gamble Statistics The Gamble Statistics screen displays the gamble statistic of the machine. For each winning amount within a winning range, the selected gambled or Take win is recorded. Table 3-12 Gamble Statistics GAMBLE STATISTICS Win Amount 1 -4 5 -9 10 -19 20 -29 30 -49 50 -99 100 -199 200 -499 500 -999 1000 -1999 2000 -4999 5000 + Service

Gambled n n n n n n n n n n n n

Take Win n n n n| n n n n n n n n

Chosen Red 0

Won Red 0

Black 0

Black 0

- Press to return to previous menu

The following text provides an explanation for the information in the Gamble Statistics: Win Amount

Specifies the range of winning amount in credits.

Full Gambled

The number of times that a player chooses to Double after a winning play.

(if applicable) Half Gambled (if applicable)

The number of times that a player chooses to halve the win and double the remainder

Take Win

The number of times that a player chooses to take the win after a winning play.

Won

Total number of times that card beat the dealer card.

Game Statistics Details of game play are recorded and displayed through the Game Statistics option. The types of bets and lines chosen are analysed, and the number of games played and the money won is displayed for each sub-division.

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Table 3-13 Game Statistics Display GAME STATISTICS Bet

Lines

Games Played

Money Won

Bet

Lines

Games Played

Money Won

1 1 1 1 1

1 5 10 15 20

4 0 0 0 0

$30.00 $0 $0 $0 $0

5 5 5 5 5

1 5 10 15 20

0 0 0 0 0

$0 $0 $0 $0 $0

2 2 2 2 2

1 5 10 15 20

0 0 0 0 0

$0 $0 $0 $0 $0

10 10 10 10 10

1 5 10 15 20

0 0 0 0 0

$0 $0 $0 $0 $0

3 3 3 3 3

1 5 10 15 20

0 0 0 0 0

$0 $0 $0 $0 $0

Service - Press to return to previous menu Operator Key - Turn off to exit

3.3.3 Diagnostic Information Menu The Diagnostic Information Menu provides access to the Self Test Mode and the Error Log display. Table 3-14 Diagnostic Information Menu DIAGNOSTIC INFORMATION MENU Self Test Mode Event Log Play 1 Line - Press to select next item Play 5 Lines - Press to select previous item Play 10 Lines - Press to choose selected item Service - Press to return to previous menu Operator Key - Turn off to exit

Self Test Mode Self Test Mode addresses the repair and maintenance tasks for the machine. The items on the Self Test Mode Menu are designed to test various machine components and features. The Self Test screen is displayed below.

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Self Test Mode can only be entered when the following conditions are met, otherwise a warning screen will be displayed: • • • •

Credit is zero, Main door is open, No other lockups active, and No game is currently in progress. Table 3-15 Self Test Mode Menu SELF TEST MODE MENU Lamp Test Coin Entry Test Hopper Test Monitor Test Button Test

Sound Effect Test Combination Test Factory Test Printer Test

Play 1 Line - Press to select next item Play 5 Lines - Press to select previous item Play 10 Lines - Press to choose selected item Service - Press to return to previous menu Operator Key - Turn off to exit

Lamp Test This screen allows the operator to test the pushbutton lamps, animation lamps and light tower lamps. The state of individual lamps can be set to either on, off, flashing slow, or flashing fast. The operator can then observe the lamps to verify correct operation.

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Table 3-16 Lamp Test TEST MODE - LAMP TEST Light Tower Animation Player Key Lamp # Lamp # Lamp # 1 1 1 2 2 2 3 3 3 4 4 5 Current Function: ON OFF FLASH SLOW Press 1 Line Press 5 Lines Press 10 Lines

6 7 8 9

ALL

FLASH FAST

- Press to select next lamp - Press to select previous lamp - Press to select function (on/off/flash)

Service - Press to return to previous menu Operator Key - Turn off to exit

Coin Entry Test This screen allows the operator to test the coin entry devices. The operator can change the reject state of the coin comparator, change the diverter state, and turn the optic emitter on and off. A message is displayed if a fault occurs. Table 3-17 Coin Entry Test Screen TEST MODE - COIN ENTRY TEST SCREEN COIN ENTRY Reject state: Chip Tray Validator: Inactive Optic A: Unblocked Optic B: Not Used CASHBOX Diverter state: Optic A: Optic B: MESSAGE Press 1 Line Press 5 Lines

Chip Tray Not Used Not Used

- Press to change reject state - Press to change diverter state

Service - Press to return to previous menu Operator Key - Turn off to exit

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Hopper Test Open the main door and select Hopper Test from the menu, the hopper will then pay out 10 coins. Place the coins back into the hopper and close the main door. If a fault, such as Hopper empty, jammed, etc, occurs, a message is displayed on the screen. Table 3-18 Hopper Test Screen TEST MODE - HOPPER TEST Hopper Test Payout Coin Reinserted: Last Hopper Event

n n none

Cashout - Press to activate payout Service - Press to return to previous menu Operator Key - Turn off to exit

Monitor Test This screen display allows a range of tests to be conducted on the video monitor. The operator inspects the display to display whether the tests have been passed or failed. The available monitor tests are described below. Table 3-19 Video Monitor Test Screen TEST MODE - VIDEO MONITOR TEST MENU Screen Frame Test Tilt Test Horizontal Curvature Test Vertical Curvature Test Geometrical Linearity Test Barrel Distortion Test Screen Regulation Test Press 1 Line Press 5 Lines Press 10 Lines

Vertical Regularity Test Horizontal Regularity Test Red Colour Purity Test Green Colour Purity Test Blue Colour Purity Test Basic Colours Test Mode Colours Test - Press to select next test - Press to select previous test - Press to choose selected test

Service - Press to return to previous menu Press Any Button to exit chosen test

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Screen Frame Tilt

Displays a white rectangle on the extremities of the screen. Displays the screen frame with a vertical line and a horizontal line halfway across the screen. Horizontal Curvature Displays a series of vertical lines that will highlight any horizontal distortion. Vertical Curvature Displays a series of horizontal lines that will highlight any vertical distortion. Geometrical Linearity Displays the series of horizontal and vertical lines on the same screen. Barrel Distortion Tests for distortion at the edges of the monitor. Screen Regulation Tests the effects of high current on screen size. Vertical Regularity Compares the size of red, green and blue pixels. Horizontal Regularity Compares the size of red, green and blue pixels. Red Color Purity Activates all red pixels. Green Color Purity Activates all green pixels. Blue Color Purity Activates all blue pixels. Basic Colors Displays a four colored rectangles, one of red, green, blue and white. Mode Colors Displays all of the 256 colors available on the monitor.

Button Test The Button Test allows the operator to test the function and operation of each playbutton. Table 3-20 Button Test Screen BUTTON TEST PLAYER KEY 1 PLAYER KEY 2 PLAYER KEY 3 PLAYER KEY 4 PLAYER KEY 5 PLAYER KEY 6 PLAYER KEY 7 PLAYER KEY 8 PLAYER KEY 9

Cashout Service Hold 1 Hold 2 Hold 3 Hold 4 Hold 5 Bet 1-5 Deal/Draw

Service - Press to return to previous menu Operator Key - Turn off to exit

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Sound Effects Test This screen allows the operator to change the volume setting of the machine and to listen to all the sound effects used by the machine. Table 3-21 Sound System Test Screen

TEST MODE - SOUND SYSTEM TESTS

Hold 1 - Press to increase column Hold 2 - Press to decrease volume Hold 3 - Press to play machine tunes Service - Press to return to previous menu Operator Key - Turn off to exit

Combination Test The combination test allows the operator to select a combination of cards to be dealt. This test is used to check the graphics and sound output associated with any winning combination. Table 3-22 Self Test Mode.- Combination Test Display SELF TEST MODE - COMBINATION TEST KEY Play 1 Line

Play 5 Lines

Play 10 Lines

Next Reel

Step Forward

Step Backward

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10

Play 15 Lines Go

Reserve

Exit 19

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Table 3-23 Self Test Mode - Combination Test Result Display

Factory Test The Factory Test option automatically conducts several tests simultaneously. Tests conducted include coin validator, coin diverter, door switch, video monitor tests, and sound system tests. Failed tests are displayed on the screen. The Factory Test continues until stopped by the operator or until an error occurs, in which case the type of failure is displayed on the screen. Table 3-24 Factory Test Screen TEST MODE - FACTORY TEST Cycle Count: 1 Test Description: Coin Entry Validator Test Time: n Error Type: ccccc Hold 1 - Press to start factory test Service - Press to return to previous menu Operator Key - Turn off to exit

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Printer Test This test allows the operator to test various aspects of the printer. If a printer is not fitted or enabled then the message “Printer not enabled or available” will be displayed Table 3-25 Self Test Mode - Printer Test Display PRINTER TEST ******************************TEST PRINT***************************** ---------------------------------------------------------------------------------------------------Abcdefghijklmnopqrstuvwxyz1234567890 [email protected]#$%^&*() ----------------------------------------------------------------------------------------------------

Error Log Display This screen displays the date, time, and type of the most recent error messages recorded in SRAM. The log holds information on the last eighty errors. Table 3-26 Error Log Display ERROR LOG Event # Date Time 0 dd-mm-yy hh:mm 1 dd-mm-yy hh:mm 2 dd-mm-yy hh:mm 3 dd-mm-yy hh:mm ... 4 dd-mm-yy hh:mm ... 5 dd-mm-yy hh:mm ... 6 dd-mm-yy hh:mm ... 7 dd-mm-yy hh:mm ... 8 dd-mm-yy hh:mm ... 9 dd-mm-yy hh:mm ... 80.......................................................

(1) Error Type Main Door Open Operator Mode Entered Cash Credit Hand Pay $ 15.60

Play 1 Line - Press to scroll forward by one line Play 5 Lines - Press to scroll backward by one line Play 10 Lines - Press to scroll forward by one page Play 15 Lines - Press to scroll backward by one page Cash Out - Press to display extra information (if available) Service - Press to return to previous menu Operator Key - Turn off to exit

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3.3.4 Operator Setup/Selections The Operator Setup/Selections menu gives the operator access to configurable options of the gaming machine. Table 3-27 Operator Setup/Selection Menu OPERATOR SETUP/SELECTIONS MENU Machine Options DIP Switch Settings Progressive Level Setup Location Name Setup Sound System Setup Real Time Clock Setup Player Message Setup Play 1 Line - Press to select next item Play 5 Lines - Press to select previous item Play 10 Lines - Press to choose selected item Service - Press to return to previous menu Operator Key - Turn off to exit

Machine Options The Machine Options Setup screen allows the operator to control and change some aspects of machine operation. Options are selected and changed by following the onscreen guidance and pressing the appropriate pushbuttons. The machine options are stored in the first EEPROM on the Main Board. Note Approval from the jurisdictional authority is required before the items in the Machine Options screen can be changed.

The logic door must be open to save changes to machine options.

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Table 3-28 Operator Setup Mode - Machine Options Display MACHINE OPTIONS (The Logic Door must be opened to complete the change) MACHINE ID 000123 ACCEPT $1 NOTES NO MIKOHN GAME ADDRESS0 ACCEPT $2 NOTES YES ACCEPT $5 NOTES YES BLACK BUTTON: Black and Maxbet ACCEPT $10 NOTES YES MAX BET LIMIT 9999999 ACCEPT $20 NOTES NO HAND PAY LIMIT $200.00 ACCEPT $50 NOTES NO MAX CREDIT LIMIT $1200.00 ACCEPT $100 NOTES NO MAX BACC LIMIT $100.00 BET BUTTON Continuous ENABLE BILL JACKPOT JACKPOT WIN LIMIT (CREDIT) 100000 HOPPER/PRINTER :Hopper select JACKPOT BELL LIMIT (CREDIT) 100000 JACKPOT BELL TRIGGER: TRIGGER AT LIMIT Play 10 Lines - Press to increment a digit Play 15 Lines - Press to select another digit Play 1 Line - Press to select next option Play 5 Lines - Press to select previous option Play Bet 1 Credit - Press to save new setting Service - Press to return to previous menu Operator Key - Turn off to exit

Explanation of Terms MACHINE ID: a number between 0 and 999999. MIKOHN GAME ADDRESS: a number between 1 and 32 or DISABLED. GAMBLE: enables/disables gamble option (if available and applicable). MAX BET LIMIT: limit for maximum bet. HAND PAY LIMIT: limit for hand pay. JACKPOT WIN LIMIT: the Jackpot Win Limit is the maximum win for one game that does not need to be verified by an attendant (in the form of a Jackpot Handpay). JACKPOT BELL LIMIT: the Jackpot Bell Limit is the minimum win for one game that will cause the jackpot bell to be activated. MAX CREDIT LIMIT: the Max Credit Limit is the maximum value of credits that can be stored on the credit meter by the player. ACCEPT NOTES: the bill acceptor can be programmed to accept only specified denominations. The DIP switches on the bill acceptor should be configured to match these settings. ENABLE BILL ACCEPTOR: enables/disables the Bill Acceptor.

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To save the changes made to the machine options, press the save button. Changes to all the machine options will be saved in this way. The Logic Door must be open at the time otherwise the changes will not be saved. To exit from the machine options screen without saving any of the changes made, press the return to previous menu button. Machine DIP Switch Settings This screen displays the functions of the two 8-bit DIP switch banks on the I/O Driver Board. The first DIP switch bank allows the coin/token value and the base credit value of the machine to be set. These values can only be reset during initial setup or during a 3way metering error. The second DIP switch bank allows the Gamble, Max Bet Coin Reject, and Rounding Gamble features to be enabled/disabled. Changes to these settings only take effect during power-up. Refer to the I/O Driver Board chapter of the Service Manual for details of the DIP switch settings and the procedure for changing the switch settings. Table 3-29 Dip Switch Settings MACHINE DIP SWITCH SETTINGS BANK 1 - DENOMINATION VALUES 1 - 4 Coin Value - $1.00 5 - 8 Credit Value - $0.25 Conversion Factor : 1 Coin Buys 4 Credits BANK 2 1 : Gamble Gamble Allowed 2 : Max Bet Coin Reject Max Bet Coin Reject Allowed 3 : Not Used 4 : Bill Acceptor VFM4 - No CRC Check 5 : BACC Denomination Dollar ($) 6-8 : Not Used Service - Press to return to previous menu Operator Key - Turn off to exit

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Progressive Level Setup This screen allows the operator to set each winning hand to correspond to a link progressive jackpot. The operator selects the desired Winning Hand to be modified. Then the level may be changed by pressing the appropriate button to increase or decrease the level. A non-existent level (blank) implies that there is no link progressive level associated with that hand, and hence the normal credit win value will be won. Otherwise a number between 0 and 5 will appear and this indicates the level of the link that will be won. Table 3-30 Progressive Level Setup PROGRESSIVE LEVEL SETUP Mikohn Address Protocols Selected Link Id

Disabled Type #25 Serial 1

Winning Combinations

Levels

Mystery Pay

JP5

Play 10 Lines - Press to increment a digit Play 15 Lines - Press to select another digit Play 1 Line - Press to select next option Play 5 Lines - Press to select previous option Play Bet 1 Credit - Press to save new setting Service - Press to return to previous menu Operator Key - Turn off to exit

Location Name Setup This screen allows the operator to enter the name of the venue. This name is displayed in the Machine Identification Screen and is printed on cash tickets and metering tickets. Table 3-31 Venue Name Setup VENUE NAME SETUP Venue Name : Casino Name Play 1 Line - Press to select next character Play 5 Lines - Press to select previous character Play 10 Lines - Press to increment the selected character Play 15 Lines - Press to decrement the selected character Bet 1 Credit - Press to save the current venue name

Service

- Press to return to previous menu

Sound System Setup This screen allows the operator to change the volume setting of the machine and to hear all the sound effects used by the machine.

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Table 3-32 Sound System Setup SOUND SYSTEM TESTS

Play 1 Line Play 5 Lines Play 10 Lines

Press to increase column Press to decrease volume Press to play machine tunes

Service - Press to return to previous menu Operator Key - Turn off to exit

Real Time Clock Setup This screen allows the real time clock to be set. Table 3-33 Real Time Clock Setup REAL TIME CLOCK SETUP SECOND MINUTE HOUR MONTH DAY YEAR

: : : : : :

Press 1 Line Press 5 Lines Press 10 Lines Press 15 Lines

50 28 15 JANUARY 16 1995

- Press to choose next item - Press to choose previous item - Press to increase item value - Press to decrease item value

Service - Press to return to previous menu Operator Key - Turn off to exit

Player Message Setup The contents of the Player Message screen display is shown on the Game Screen during game play.

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Table 3-34 Player Message Information PLAYE R MESSAGE SETUP

PLAYER MESSAGE:

ENGLISH

Play 10 Lines - Press to select item Service - Press to return to previous menu Operator Key - Turn off to exit

3.3.5 Miscellaneous Menu The Miscellaneous Menu provides a range of operational features relating to the Bank Note Acceptor, Periodic Meters, demonstrations, accounting print outs, and removing the gaming machine from service. Table 3-35 Miscellaneous Menu MISCELLANEOUS MENU Reset Bills In Stacker Bill Acceptor CRC Check & Mismatch Clear Reset Periodic Meters Demonstration Mode Print Accounting Information Out of Service Play 1 Line - Press to select next item Play 5 Lines - Press to select previous item Play 10 Lines - Press to choose selected item Service - Press to return to previous menu Operator Key - Turn off to exit

Reset Bills In Stacker This screen allows the operator to reset the Bills In Stacker meter. This meter should be reset each time the Note Stacker is emptied.

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Table 3-36 Reset Bills in Stacker RESET BILLS IN STACKER Play 1 Line - Press to RESET BILLS IN STACKER meter

Service - Press to return to previous menu Operator Key - Turn off to exit

Bill Acceptor CRC Check and Mismatch Clear This security procedure enables a CRC check to be carried out by an authorised attendant at a suitable time. Table 3-37 Bill Acceptor CRC Check and Mismatch Clear BILL ACCEPTOR CRC INFORMATION Current Saved CRC Value

00000000

Current Saved CRC Seed Value

00000000

BACC Program ID:

XXXXXXXXXXX

Play 1 Line: Press to upload and run CRC BACC Program Service - Press to return to previous menu Operator Key - Turn off to exit

Reset Periodic Meters This screen allows the operator to reset all periodic meters. Table 3-38 Reset Periodic Meters Screen RESET PERIODIC METERS Play 1 Line - Press to RESET PERIODIC METERS

Service - Press to return to previous menu Operator Key - Turn off to exit

Demonstration Mode Demonstration Mode enables gameplay without any money being inserted or any payouts being made.

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This option is only available when player credits are zero, the main door is open, and no other lockups are active. To enter Demonstration Mode, the operator must close the main door and turn the Audit key OFF. To exit from Demonstration Mode and return to the Operator Mode Menu, turn the Audit key ON. If certain conditions are not met when selecting Demonstration Mode item then a warning screen will be displayed: Table 3-39 Demonstration Mode Screen DEMONSTRATION MODE Entry to this mode is not permitted unless a) Credit is zero b) Main Door is open c) No other lockups active d) Game is not currently in progress

Service - Press to return to pervious menu Operator Key - Turn off to exit

If the previous conditions are met, and the machine is NOT currently in Demonstration Mode then the following information is displayed:

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Table 3-40 Demonstration Mode Screen (Error Mode)

Operator Key - Turn off to start DEMONSTRATION MODE after first closing main door Service

- Press to return to pervious menu without entering Demonstration Mode

To exit from demonstration mode, return to operation mode menu and choose Miscellaneous Menu / Demonstration Mode Operator Key - Turn off to exit

When the machine is in Demonstration Mode then the following information is displayed: Table 3-41 Demonstration Mode Screen (Normal Mode)

DEMONSTRATION MODE complete - Normal Mode entered

Service

- Press to return to previous menu

Operator Key - Turn off to exit

Print Accounting Information A range of functions is provided when a Ticket Printer is installed. Selection of each of the Print Accounting Information items results in a printed ticket with a variety of details. See selected formats following the menu display below. Table 3-42 Print Accounting Information Menu PRINT ACCOUNTING INFORMATION Current Accounting Data Last Day End Accounting Data Win Category Data Previous Games Cash Out History Play 1 Line - Press to select next items Play 5 Lines - Press to select previous item Play 10 Lines - press to choose selected item Service - Press to return to previous menu Operator Key - Turn off to exit

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Figure 3-5 Examples of Typical Printer Tickets

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Out of Service Option This operational option enables a floor attendant to place an EGM into, or remove a machine from, the Out of Service mode as required. Table 3-43 Out of Service Screen OUT OF SERVICE

Operator Key

Turn off to start Out of Service Mode

Service Key

Press to return to previous menu without entering Out of Service Mode

Operator Key

Turn again to EXIT Out of Service Mode Turn Reset Key to reset lockups detected in Out of Service Mode

3.3.6 Current Lockup Menu Items The gaming machine has an extensive system of self-monitoring and should any abnormal conditions be detected, the machine will automatically enter a lockup condition. In lockup, the game is disabled to prevent any further player interaction and the game message area displays guidance information. Lockup conditions are handled by the Operator Mode Menu item Current Lockup. The menu is displayed and the conditions requiring attention are highlighted by the characters ***. Each lockup condition has an associated help screen outlining the procedure for fixing the fault. The Current Active Lockup Menu is shown below, followed by a summary of the associated help screens.

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Table 3-44 Current Lockup Screen Display CURRENT ACTIVE LOCKUPS ***

Attendant Handpay Cash Out Handpay Jackpot Win Win Handpay Mystery Handpay Memory Errors 3 Way Memory Error GameEPROMs Changed Self Audit Error Machine Options DIP Switch Settings

Coin Faults Coin Acceptor Fault Coin Jam/optic Fault Yoyo Coin Diverter Fault

***

***

Hopper Faults Hopper Empty Hopper Jammed Illegal Coin Out Hopper Disconnected

Mikohn Faults Mikohn Disconnected Mikohn Comm Error

Bill Acceptor Bill Acceptor Error Signature Error Bill Acceptor Failed Stacker Full Stacker Removed Bill Acc OOS Printer Faults Printer Disconnected Printer Fault Paper Depleted Miscellaneous Battery Low Meters Disconnected Out of Service

Door Faults Main Door Open Logic Door Open Cashbox Door Open Bill Acceptor Door Open The characters *** are next to active lockups Play 1 Line - Press to select next lockups Play 5 Lines - Press to select previous lockups Cashout - Press to see selected lockup help Service- Press to return to previous menu Operator Key - Turn off to exit

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Table 3-45 Lockup Help Displays CURRENT ACTIVE LOCKUP HELP SCREENS Lockup Cash Out Handpay Jackpot Win Win Handpay Mystery Handpay Three Way Memory Error Game Eproms Changed Self Audit Error Machine Options Setup Mikohn Disconnected Mikohn Comm Error Main Door Open Logic Door Open Cashbox Door Open Bill Acceptor Door Open Coin Acceptor Coin Optic Fault Yoyo Coin Diverter Fault Dip Switch Settings Hopper Empty Hopper Jammed Illegal Coin Out Hopper Disconnected Bill Acceptor Error Signature Error Bill Acceptor Failure Stacker Full Stacker Removed Bill Acceptor Out Of Service Printer Disconnected Printer Fault Paper Depleted Battery Low Meters Disconnected Out of Service

3-44

HELP Screen Explanation and Advice To reset: Complete any relevant book work, and turn Reset Key on then off. To reset: Complete any relevant book work, and turn Reset Key on then off. To reset: Complete any relevant book work, and turn Reset Key on then off. To reset: Complete any relevant book work. Turn the Reset Key on then off. Wait for the Mikohn equipment to reset. To reset this fault - Follow the instructions at the main menu. To reset this fault - Follow the instructions at the main menu. To reset this fault - Follow the instructions at the main menu. To reset this fault, enter the Machine Options setup menu. Set options as required, then save options. Open the main door, check loom and reconnect the Mikohn, or close the main door, or disable the "Mikohn Game Address" from the Machine Option Menu. Caused due to 5 transmission failures, open the main door, close the main door To reset this fault, close the Main Door. To reset this fault, close the Logic Cage Door. To reset this fault, close the Cashbox Door. To reset this fault, close the Bill Acceptor Door. (Note: Requires the Bill Acceptor Door and the Belly Panel Door to be closed) To reset this fault, open main door, correct problem, then close main door. To reset this fault, open main door, correct problem, then close main door. To reset this fault, open main door, correct problem, then close main door. To reset this fault, open main door, correct problem, then close main door. To reset this fault, power the machine off. Set the legal coin and credit values. Power the machine on. Return to Operator Mode Menu and reset the static RAM Check if the hopper is empty - if so refill the hopper. Open main door, correct problem, then close main door. Open main door, clear the reason for the hopper jam - check the hopper coin out sensor, close the main door. To reset this fault, open main door, correct problem then close main door. Open main door, reconnect the hopper, then close the main door. To reset this fault, disconnect and then reconnect power to bill acceptor. BACC Signature Mismatch. To reset this fault, go to the Miscellaneous Menu, select Bill Acceptor CRC Check and follow instructions. To reset this fault, empty the stacker, reset meter values, disconnect and then reconnect power to bill acceptor. To reset this fault, empty the stacker, reset meter values, disconnect and then reconnect power to bill acceptor. Replace the stacker. To reset this fault, reconnect the Bill Acceptor, then close the main door. Alternatively, disable the Bill Acceptor via the Machine Options Setup screen Open the main door, reconnect the Printer, close the main door. Open the main door, repair or replace the Printer, then close the main door. Open the main door, insert new paper roll and close the main door. To reset this fault, replace the battery (Note: this will result in a metering error). To reset this fault, open the main door and the logic door, reconnect the mechanical meters then close the logic door and the main door. To exit, turn the Operator Mode Key on. After exiting from Out of Service mode, the Out of Service lockup can be cleared by turning the Reset Key on and off.

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Day to Day Operations

________Chapter 4________ Day-to-Day Operations 4.1 Opening and Closing Cabinet Door To open the cabinet door: 1. 2.

Insert the cabinet door key, and turn it 180° clockwise. Insert finger into latch access, lift the door latch, and pull the cabinet door open.

Figure 4-1 Cabinet Key Locations

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To close the cabinet door: 1. 2.

Push the cabinet door closed Insert the cabinet door key, turn it 180° anticlockwise and remove.

4.2 Switching Machine On or Off WARNING Dangerous voltages are present inside the machine when mains power is on. Always turn off mains power before touching any internal parts with bare hands or with metal objects held in the hands.

To switch the machine ON or OFF: 1. 2. 3.

Open the cabinet door. Switch the main power switch ON or OFF. Close and lock the cabinet door.

Figure 4-2 Switching Machine On or Off

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4.3 Refilling Hopper When the hopper needs refilling, the machine will lock up and display a Hopper Empty message. To perform a hopper refill: 1. 2. 3. 4. 5. 6.

Obtain the correct number of coins required to fill the hopper. Open the cabinet door (the machine will display a Door Open - Main message). Place the coins into the hopper. Close and lock the cabinet door; the machine will remain in fault mode. Insert the Jackpot Reset (Cancel Credit) key and turn it 90° clockwise, then back again and remove. This will clear the lockup Hopper Empty. Record the refill amount in the refill register.

If coins were owing to the player before the hopper refill, the machine will now dispense the coins into the coin tray.

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4.4 Clearing Coin and Note Jams 4.4.1 Coin Comparator When a coin jams in the coin comparator, coins stack up at the coin entry slot. To clear the coin jam, take the following action (see Figure 4-3): 1. 2.

3. 4.

5.

Open the cabinet door, and switch OFF the machine. Remove the comparator sensor assembly: a. Remove the looms from the sensor assembly. Do not pull on the wires. b. Push the comparator sensor assembly upwards to the full extent of the top locating groove. This action causes the sensor assembly to come free of the bottom locating groove. c. Remove the sensor assembly from the reflector panel. Remove any jammed coins. Replace the sensor assembly: a. Position the sensor assembly at an angle and slide it into the top locating groove on the mounting bracket. b. Push the bottom of the sensor assembly inwards, and slide it down until it locks into position in the bottom locating groove. c. Reconnect the looms to the sensor assembly. Switch ON the machine, and close and lock the cabinet door.

Figure 4-3 Coin Comparator Sensor Assembly

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4.4.2 Coin Chute Assembly When a coin jams in the coin-in chuting, the machine locks up and provides the following alerts: • The machine displays the message COIN ACCEPTOR FAULT or COIN OPTIC

FAULT. • The machine sounds an alarm.

To clear the coin jam, take the following action: 1.

Open the cabinet door, and switch OFF the machine. CAUTION Take care not to damage the coin chuting.

2. 3. 4. 5. 6.

Clear any jammed coins from the coin chuting. (for additional information, refer to the chapter Coin Chute Assembly in the Service Manual). Ensure that the chute is clear by dropping a coin through the chute while the cabinet door is still open. Switch ON the machine, and close and lock the cabinet door. To reset the machine, insert the Jackpot Key into the Jackpot key switch and turn it 90° clockwise, then back again and remove. Carry out the coin chute test as outlined in the chapter Machine Modes.

Figure 4-4 Coin Comparator and Coin Chuting

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4.4.3 Hopper Photo-optic Detector and Coin Chute CAUTION Avoid handling the second coin wiper spring. If bent, it may cause an incorrect coin payout, and the machine to lock up with the message ILLEGAL COIN OUT.

If a coin passes or jams in the hopper photo-optic detector when the player has not pressed the CASH OUT button for a payout, the machine locks up and provides an alert by displaying the message ILLEGAL COIN OUT or HOPPER JAMMED. Take the following action: 1. 2. 3. 4.

Open the cabinet door, and switch OFF the machine. Clear any jammed coins from the hopper photo-optic detector. Check that the hopper coin chute is aligned with the slot in the reflector panel. Switch ON the machine, and close and lock the cabinet door. The machine will automatically reset after the door is closed.

Figure 4-5 Clearing Hopper Photo-optic Detector

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4.4.4 Bill Acceptor If a note jams in the bill acceptor, it will automatically try (five times) to reverse the note out of the bill acceptor. If the automatic clearance fails, the machine will lock up and display a fault mode message. The intelligent bezel will also signal a fault by illuminating the first pair of greens LEDs.

CAUTION The Bill Acceptor is controlled by complex electronics. Unqualified personnel must not interfere with the unit.

The scanning and transport channel of the bill acceptor passes currency directly to the stacker. Should a note become lodged within the scanning channel, the following steps will enable the jam to be cleared: CAUTION Ensure the power is turned off before any maintenance procedures are carried out on the bill acceptor, stacker and dual cage doors.

To clear a jam in the bill acceptor (refer to Figure 4-6 and Figure 4-7): 1. 2. 3. 4. 5.

6.

Open the cabinet door and switch OFF the machine. Unlatch the dual cage assembly from the cabinet (1). Gently swing the assembly out of the cabinet until it is against the stop. This will give limited access to the note channel. Unclip the upper guide from the lower guide and remove the jammed note. If you need to remove the bill acceptor: a. Disconnect the loom from the bill acceptor to the host machine (2). b. Pull the retaining clip out to release the bill-acceptor locating pin (3, 4). c. Lift the bill acceptor up and away from the back of the housing. Unclip the upper guide channel from the lower guide channel and remove the jammed note.

Replacing the bill acceptor and dual cage housing is a reversal of the removal procedure.

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USA 540MVP Video Operator Manual Dual Cage Catch & Spring 1

Bill Acceptor

Bill Acceptor Retaining Clip 3 Connector to Machine 2

Note Stacker Lock (up to 2 Locks)

4 Bill Acceptor Location Pin & Slot

Bill Stacker Door

Bill Stacker

Dual Cage Assembly

Dual Cage Location & Pivot

Stop

Figure 4-6 Dual Cage Housing and Bill Acceptor Access

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Figure 4-7 Bill Acceptor

4.5 Cancelling Credit When a player has credit that is below the preset Hopper Payout Limit and the player presses the Cash Out button, the machine dispenses the credit amount into the chip tray. However, when a player's credit exceeds the preset Hopper Payout Limit and the player presses the Cash Out button, the machine locks up. When this occurs, the machine provides an alert in the following way: • The machine displays the message CANCEL CREDIT. • The machine plays a distinctive tune.

Take the following action: 1. 2. 3.

In the payout book, record the CREDIT amount displayed on the screen. Pay the player or direct the player to collect the credit amount from the cashier. Reset the machine by inserting the Jackpot Key and turning it 90° clockwise, then back again. This cancels the credit.

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Note If the amount of credit available does not equate to whole coins, the hopper pays out the whole coin amount and the player may either play off the balance of credits or collect the balance as a book payout.

4.6 Resolving Disputed Win Claims Note Verifying a player's claim may require the attendance of club management.

When a player claims a win that the machine has not credited, take the following action: 1. 2. 3. 4.

Note and study the symbols on the machine display. Check that the player has correctly placed a bet. Check the game outcome against the pay table. Check the current game display against the last game played information in the Operator Mode Menu ⇒ Metering Information Menu ⇒ Replay Previous Games (refer to the chapter Machine Modes).

If the dispute cannot be resolved immediately, record all symbols and information on the current and last game, including credits and lines bet, for future resolution.

4.7 Clearance of Coins and Notes 4.7.1 Cash Box Clearance The cash box is accessed via the security door in the cabinet base. The door may be fitted with a battery-backed mechanical security switch to detect accesses. The procedure for clearing the cash box is controlled by house management.

4.7.2 Bill Acceptor Stacker Clearance The procedure for clearing the bill acceptor stacker must be strictly controlled by house management. To remove the stacker: 1. 2. 3.

4-10

Open the belly panel door. The alarm sounds, the machine locks up, and the message DOOR OPEN BILL ACCEPTOR is displayed. Unlock and open the stacker cage door. Grasp the stacker handle and withdraw the stacker from the machine.

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Day to Day Operations

Once removed, the note stacker itself must be unlocked before the notes inside can be withdrawn. Each stacker may be numbered to assist accounting and control operations.

To replace the note stacker, reverse the above procedure.

Figure 4-8 Removing Bill Stacker

4.8 Performance and Audit Calculations NOTE Cash flow calculation formulas can vary between jurisdictions as well as through the allocation of individual electronic meters.

Accounting and security-type calculations are facilitated by the Operator Mode Menu ⇒ Metering Information displays. Machine auditing is carried out by analysing the meter information in conjunction with hopper fill amounts, cash box and note stacker clearances, and the hand-pay payout registers.

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Performance Calculations The TRUE WIN PERCENTAGE can be calculated as follows: TRUE WIN % = (TOTAL CREDITS BET - (TOTAL CREDITS WON + JACKPOT WINS)) x 100 TOTAL CREDITS BET The actual number of credits won by the house is given by: HOUSE CREDITS = TOTAL CREDITS BET - (TOTAL CREDITS WON + JACKPOT WINS) The Periodic Meters can be used to provide performance information that relates to a specific period of time.

Audit Calculations The cash flow cycle is described by the following calculation: CASH IN + HOPPER REFILLS + TOTAL CREDITS WON + JACKPOT HANDPAYS = TOTAL CREDITS BET + CANCEL CREDIT + COIN OUT

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Care and General Maintenance

________Chapter 5________ Care and General Maintenance CAUTION All functions of the gaming machine are controlled by complex electronics. Unqualified personnel must never interfere with any mechanisms or controls inside the machine as this may permanently damage the machine and could lead to expensive repairs or costly component replacement, and will render the warranty void.

5.1 Cabinet CAUTION On gold-plated surfaces, do not use abrasive cleaning products or strong solvents. To clean, use a soft chamois and water, or a proprietary cleaning fluid that contains mild solvents and silicone.

To clean the exterior of the cabinet and the top box, use a non-abrasive household cleaning solution or spray. Ensure that all exterior parts are thoroughly dry, particularly the coin tray. Note Call the Aristocrat service organisation to carry out all adjustments and repairs.

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5.2 Fluorescent Tubes WARNING High voltages are present when the machine is switched ON. These voltages are potentially lethal.

5.2.1 Top Box Tube The top box tube is 15 W to AS 1201 (IEC 81) standard. To replace the top box tube (refer to Fig 5-1): 1. 2. 3. 4. 5. 6. 7.

Open the cabinet door, and switch OFF the machine. Remove the top box door by lifting it up to disengage the locating tabs. Rotate the tube 90°, and gently remove it from the sockets. To insert the new tube, push the tube into the sockets. Lock the tube into place by rotating it 90° in either direction. Replace the top box door. Switch ON the machine, and close and lock the cabinet door.

Top Box Shell

Top Box Door Fluorescent Ballast

Artwork Panel

Lower Trim

Mk5S2014a.cdr

Fluorescent Tube Reflector Panel

Figure 5-1 Replacing Top Box Tube

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5.2.2 Cabinet Door Fluorescent Tubes The cabinet door fluorescent tubes are mounted to the reflector panel on the inside of the door. To replace a cabinet door fluorescent tube (refer to Fig 5-2): 1.

Open the cabinet door, and switch OFF the machine. Warning When the lighting system is working, the fluorescent tube becomes very hot.

2. 3. 4. 5.

Open the belly panel door. Rotate the tube and carefully remove from its sockets. Insert the replacement fluorescent tube. Close and lock the belly panel door. Switch ON the machine, check the lighting system, and close and lock the main door.

Belly Panel Door (open)

Reflector Panel

Belly Panel Door Lock

Artwork Panel Fluorescent Tubes

B elly3a.cdr

Bill Stacker with cage open

Security Switch

Figure 5-2 Cabinet Door Fluorescent Tube

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5.3 Playbuttons 5.3.1 Playbutton Lamps Warning Lamp and logic looms operate on different voltages - incorrect wiring may damage the machine or cause improper operation. The playbutton lamps are wedge base, 24 V DC, 3 W.

To replace a playbutton lamp: 1. 2. 3. 4. 5. 6.

Open the cabinet door, and switch OFF the machine. Grasp the microswitch and lamp holder unit between the thumb and forefinger, and pull out the faulty lamp. Push in the replacement lamp. Replace the microswitch and lamp holder unit by inserting it with a rocking action into the playbutton body. Push up the microswitch and lamp holder unit until it snaps into place. Switch ON the machine, and close and lock the cabinet door.

Figure 5-3 Playbutton Lamps

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5.4 Hopper 5.4.1 Removing and Replacing CAUTION Always use the handles to lift the hopper. Never lift the hopper by the motor and the end of the bowl, as this action may bend the motor spindle. Avoid handling the second coin wipe-off spring. If this spring is damaged, it may cause an incorrect coin payout and the machine to lock up.

To remove the hopper from the cabinet (refer to Figure 5-4): 1. 2. 3.

4. 5.

Open the cabinet door, and switch OFF the machine. Lift the spring-loaded release pin. Rotate the hopper 90° by sliding the left-hand side outwards. This action is necessary because part of the hopper bowl actually sits behind the bill acceptor (where fitted). Slide the hopper straight out of the machine. Lift the hopper by grabbing the handle with one hand and placing the other hand under the base of the bowl.

To replace the hopper in the cabinet: 1. 2. 3. 4.

Lift the hopper by its handles. Slide the hopper into the guides on the base of the cabinet until the hook on the right-hand side is in place. Push on the hopper handle to pivot the hopper 90° until the spring-loaded pin is engaged in the retaining hole. Switch ON the machine, and close and lock the cabinet door.

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Figure 5-4 Hopper Removal

5.4.2 Cleaning CAUTION Avoid handling the second coin wiper spring. If bent, it may cause an incorrect coin payout and the machine to lock up with the message ILLEGAL COIN OUT displayed.

Remove any dust and dirt from the hopper photo-optic with a soft paint brush or blow it away using a straw (refer to Fig 5-5).

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Figure 5-5 Hopper Photo-optic

5.5 Coin Comparator 5.5.1 Removing and Replacing Refer to Clearing Coin and Note Jams in the chapter Day-to-Day Operations.

5.6 Bill Acceptor Unit The bill acceptor requires a small amount of regular attention to maintain operations. A service technician will be required if machine malfunction occurs.

5.6.1 Removing and Replacing Refer to Clearing Coin and Note Jams in the chapter Day-to-Day Operations.

5.6.2 Maintenance The bill acceptor and stacker requires only a minimal amount of care which can be provided while the units are in the operating position. Occasional wiping of the plastic bezel surface, with a soft cloth dampened with a 90% solution of isopropyl alcohol, is all that is required to remove surface deposits and smudges.

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CAUTION Caution must be exercised not to flood the bezel area with liquids due to the electronics in the bezel unit and because liquids must not seep down into the bill acceptor unit below the bezel area. Do not use a solvent other than isopropyl alcohol as permanent damage to the bezel assembly and other items may result.

Over a period of time, dirt from the surface of inserted notes will accumulate on the pressure rollers, drive belt surfaces and bill acceptor optics. These areas should be cleaned to ensure reliable operation. The procedure to clean rollers, belt surfaces, and validation optics is as follows (if necessary, see Removal and Replacement Procedures in the Service Manual): 1. 2. 3. 4.

5.

5-8

Disconnect the loom from the side of the bill acceptor assembly. Remove the bill acceptor from the dual cage housing. Swing down the upper guide assembly to give complete access to the note channel, as shown in Figure 4-7. Using a soft lint cloth dampened with 90% isopropyl alcohol, wipe the note channel surfaces on both the upper and lower guides to remove any surface dirt. Pay particular attention to the optics area and the magnetic head when removing deposits from the surfaces. On the upper guide assembly, clean the surface of the pressure rollers. The belt surface may be cleaned by rotating one of the drive rollers while holding the cleaning cloth against the surface of the belt. Again, care should be taken to prevent excess liquid from reaching the bill acceptor internals.

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Machine Conditions

________Chapter 6________ Machine Conditions and Messages

6.1 Machine Alerts The gaming machine functions with a variety of operational alerts that provide for security, customer service and maintenance events. The machine responds to events by showing messages in the game display, by causing a machine lockup and by sounding an alarm. The intelligent bill acceptor bezel also provides an indication of certain machine conditions and lockups. Note Machine alerts and messages can vary between jurisdictions and machine models.

Some machine functions and operational controls are configured during machine setup. See Operator Setup / Selections Mode in the chapter Machine Modes.

6.1.1 Operational Messages The video display unit shows messages, operator menus and information displays to assist in identifying and resolving machine conditions. The on-screen messages provide operators and players with guidance and information while the machine is in Play Mode. Examples of screen messages are: − − − −

Game over Door Open - Main Coin Diverter Fault COMBINATION TEST

The message may simply be an indication of normal game or operational processes requiring no remedial action. However, if the message indicates a lockup condition, follow the procedure below.

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6.1.2 Machine Lockup The gaming machine has an extensive system of self-monitoring and should any abnormal conditions be detected, the machine will automatically lockup, i.e. activate fault mode. In fault mode, the game message area displays guidance information and the game is disabled to prevent any further player interaction. Fault mode conditions are dealt with via the Operator Mode ⇒ Current Lockup Menu. Entry to the Current Lockup screen is achieved by turning the Audit (Operator) key switch ON and selecting Current Lockup from the Operator Mode Menu. The Current Lockup screen is displayed and the conditions requiring attention are highlighted by the symbol *** (See Table 6-1). Each lockup condition has an associated help screen that provides information on the cause of the lockup and the procedure for resetting it. A summary of the lockup help comments is given in Table 6-2. Table 6-1 Current Lockup Screen Display CURRENT ACTIVE LOCKUPS ***

Attendant Handpay Cash Out Handpay Jackpot Win Win Handpay Mystery Handpay Memory Errors 3 Way Memory Error GameEPROMs Changed Self Audit Error Machine Options DIP Switch Settings

Coin Faults Coin Acceptor Fault Coin Jam/optic Fault Yoyo Coin Diverter Fault

***

***

Hopper Faults Hopper Empty Hopper Jammed Illegal Coin Out Hopper Disconnected

Mikohn Faults Mikohn Disconnected Mikohn Comm Error

Bill Acceptor Bill Acceptor Error Signature Error Bill Acceptor Failed Stacker Full Stacker Removed Bill Acc OOS Printer Faults Printer Disconnected Printer Fault Paper Depleted Miscellaneous Battery Low Meters Disconnected Out of Service

Door Faults Main Door Open Logic Door Open Cashbox Door Open Bill Acceptor Door Open The characters *** are next to active lockups Play 1 Line - Press to select next lockups Play 5 Lines - Press to select previous lockups Cashout - Press to see selected lockup help Service- Press to return to previous menu Operator Key - Turn off to exit

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Table 6-2 Lockup Help Displays CURRENT ACTIVE LOCKUP HELP SCREENS Lockup Cash Out Handpay Jackpot Win Win Handpay Mystery Handpay Three Way Memory Error Game Eproms Changed Self Audit Error Machine Options Setup Mikohn Disconnected Mikohn Comm Error Main Door Open Logic Door Open Cashbox Door Open Bill Acceptor Door Open Coin Acceptor Coin Optic Fault Yoyo Coin Diverter Fault Dip Switch Settings Hopper Empty Hopper Jammed Illegal Coin Out Hopper Disconnected Bill Acceptor Error Signature Error Bill Acceptor Failure Stacker Full Stacker Removed Bill Acceptor Out Of Service Printer Disconnected Printer Fault Paper Depleted Battery Low Meters Disconnected Out of Service

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HELP Screen Explanation and Advice To reset: Complete any relevant book work, and turn Reset Key on then off. To reset: Complete any relevant book work, and turn Reset Key on then off. To reset: Complete any relevant book work, and turn Reset Key on then off. To reset: Complete any relevant book work. Turn the Reset Key on then off. Wait for the Mikohn equipment to reset. To reset this fault - Follow the instructions at the main menu. To reset this fault - Follow the instructions at the main menu. To reset this fault - Follow the instructions at the main menu. To reset this fault, enter the Machine Options setup menu. Set options as required, then save options. Open the main door, check loom and reconnect the Mikohn, or close the main door, or disable the "Mikohn Game Address" from the Machine Option Menu. Caused due to 5 transmission failures, open the main door, close the main door To reset this fault, close the Main Door. To reset this fault, close the Logic Cage Door. To reset this fault, close the Cashbox Door. To reset this fault, close the Bill Acceptor Door. (Note: Requires the Bill Acceptor Door and the Belly Panel Door to be closed) To reset this fault, open main door, correct problem, then close main door. To reset this fault, open main door, correct problem, then close main door. To reset this fault, open main door, correct problem, then close main door. To reset this fault, open main door, correct problem, then close main door. To reset this fault, power the machine off. Set the legal coin and credit values. Power the machine on. Return to Operator Mode Menu and reset the static RAM Check if the hopper is empty - if so refill the hopper. Open main door, correct problem, then close main door. Open main door, clear the reason for the hopper jam - check the hopper coin out sensor, close the main door. To reset this fault, open main door, correct problem then close main door. Open main door, reconnect the hopper, then close the main door. To reset this fault, disconnect and then reconnect power to bill acceptor. BACC Signature Mismatch. To reset this fault, go to the Miscellaneous Menu, select Bill Acceptor CRC Check and follow instructions. To reset this fault, empty the stacker, reset meter values, disconnect and then reconnect power to bill acceptor. To reset this fault, empty the stacker, reset meter values, disconnect and then reconnect power to bill acceptor. Replace the stacker. To reset this fault, reconnect the Bill Acceptor, then close the main door. Alternatively, disable the Bill Acceptor via the Machine Options Setup screen Open the main door, reconnect the Printer, close the main door. Open the main door, repair or replace the Printer, then close the main door. Open the main door, insert new paper roll and close the main door. To reset this fault, replace the battery (Note: this will result in a metering error). To reset this fault, open the main door and the logic door, reconnect the mechanical meters then close the logic door and the main door. To exit, turn the Operator Mode Key on. After exiting from Out of Service mode, the Out of Service lockup can be cleared by turning the Reset Key on and off.

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Machine Conditions

USA 540MVP Video Operator Manual

6.1.3 Door Access and Alarm Sound The main door, cash box door, logic cage door, and belly panel door are monitored by battery-backed mechanical security switches. When one of these doors is opened, the following actions occur: • one of the following messages will appear on the screen: MAIN DOOR OPEN, CASH BOX DOOR OPEN, BILL ACCEPTOR DOOR OPEN, LOGIC DOOR OPEN. • the alarm sound is heard. • one of the following lockups occurs: MAIN DOOR OPEN, CASH BOX DOOR OPEN, BILL ACCEPTOR DOOR OPEN, LOGIC DOOR OPEN. • gameplay is suspended. • one of the following electronic Diagnostic Meters is incremented: MAIN DOOR ACCESSES, CASH BOX ACCESSES, BILL ACCEPTOR ACCESSES, LOGIC ACCESSES. The condition is reset by closing the appropriate door. Alarm Sound Level The volume of machine game and operational sounds can be adjusted via Operator Mode⇒Operator Setup / Selections Menu⇒Sound System Setup.

6.1.4 Intelligent Bezel The bill acceptor bezel display helps players to correctly align notes for insertion and indicates bill acceptor faults to operators. To facilitate recognition of the note insertion area, eight green LEDs flash (4 rows of 2, with a wide to narrow shape) in a “runway” type effect when the machine is in idle mode. A ninth, red LED flashes if the bill acceptor operation is inhibited for any reason. Selected green LEDs flash to indicate machine conditions requiring attention.

6-4

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USA 540MVP Video Operator Manual

Machine Conditions

Figure 6-1 Bezel Assembly Indicators - LED Displays

Malfunctions flash different rows of the green LEDs. The pair of LEDs nearest the player is row number 1. The pair nearest the note entry channel is row number 4. The bezel error messages are: Row Number 1:

Hardware fault.

Row Number 2:

Stacker full.

Row Number 3:

Jam in stacker.

Row Number 4:

Jam in currency channel.

The bill acceptor backlight, to the left of the Bezel panel, highlights the accepted note denominations.

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6-5

Machine Conditions

USA 540MVP Video Operator Manual

6.2 Message Displays and Conditions The table below shows typical machine condition messages together with the respective lockup status and the appropriate procedures for correcting or removing the lockup. Should the condition persist, call the local Aristocrat service organisation. Table 6-3 Typical Lockup Messages, Fault Conditions and Corrective Actions

TYPE METERS and

MESSAGE

ERROR CONDITION

RESET PROCEDURE

MEMORY ERROR

3 Way Metering (SRAM) is corrupted. The Game EPROMs are not identical to those previously installed.

Enter the Operator Mode and follow the instructions on screen. Enter the Operator Mode and follow the instructions on screen.

The machine options (stored in EEPROM) have been corrupted.

Enter the Operator Mode and check the information saved in the Machine Options screen. Follow the instructions on screen to reset the machine. Enter the Operator Mode and follow the instructions on screen.

MEMORY

MEMORY ERROR - GAME EPROMS CHANGED MEMORY ERROR - MACHINE OPTIONS MEMORY ERROR - SELF AUDIT ERROR

DOOR SECURITY

COIN HANDLING

MECHANICAL METERS DISCONNECTED

This error occurs when an error is detected in the meters that account for all money in and out of the machine. The mechanical meters have been disconnected or are faulty.

DOOR OPEN MAIN DOOR OPEN LOGIC CAGE DOOR OPEN CASH BOX DOOR OPEN BILL ACCEPTOR

Main door is detected as being open Logic door is detected as being open Cashbox door is detected as being open Belly Panel Door is detected as being open

Close Main door.

COIN ACCEPTOR FAULT

Coin Sense pulse from the coin acceptor is longer than expected, indicating a fault in the unit. A coin is covering the photo-optic in the Comparator Sensor Assembly, or the unit is faulty.

Open Main door, check the coin comparator and the sensor assembly, close Main door.

COIN OPTIC FAULT

6-6

Reconnect mechanical meters. Check looming and sockets.

Close Logic door. If door is already closed, then open and close the door. Close Cashbox door. Close Bill Acceptor door.

Open Main door, check coin chute for jammed coins, close Main door.

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USA 540MVP Video Operator Manual

TYPE

HOPPER

MESSAGE

Coin stringing fault. Occurs when a coin has passed upwards through the Comparator Sensor Assembly.

Open Main door, check coin comparator and sensor assembly, close Main door.

HOPPER DISCONNECTED HOPPER EMPTY

Hopper is detected as being disconnected. Hopper empty. Refill the hopper. A coin has become jammed in the hopper optic or mechanical mechanism. Open the main door and remove any such coins. A coin was detected passing the coin-out optic when it shouldn’t have been.

Open Main door, check hopper is correctly connected, close Main door. Open main door, refill hopper, close main door. Open Main door, clear the jam, close main door.

The BACC has detected an internal fault.

Open the Main door, service or replace the Bill Acceptor, and close the Main door.

The BACC has detected a fault. A bill maybe blocking the bill entry slot or stacker entry, or stacker may be jammed. [NON-LOCKUP FAULT] Bill Acceptor disconnect or broken. [NON-LOCKUP FAULT] Bill stacker has jammed due to being too full. [NON-LOCKUP FAULT]

Open the Main door, remove any jammed notes from the Bill Acceptor, close the Main door.

CALL ATTENDANT ILLEGAL COIN PAID ACCEPTOR

RESET PROCEDURE

REVERSE COIN IN (Yo-Yo)

HOPPER JAM

BILL

ERROR CONDITION

Machine Conditions

CALL ATTENDANT -BILL ACCEPTOR ERROR BILL ACCEPTOR FAULT

BILL ACCEPTOR DISCONNECTED BILL STACKER FULL

5 BILLS REJECTED CALL ATTENDANT -STACKER

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5 Consecutive bills rejected. [NON-LOCKUP FAULT] Bill stacker removed.

Open Main door, check hopper is correctly connected, close Main door.

Check or reconnect the Bill Acceptor wiring harness. Open the Belly Panel Door, empty stacker (and reset BACC meters by entering Operator Mode and completing the Bill Stacker Reset procedure), replace stacker, and close the door. Open and close the Main door, or insert a valid bill. Open Belly Panel Door, replace stacker, and close the door.

6-7

Machine Conditions

TYPE

MESSAGE

USA 540MVP Video Operator Manual

ERROR CONDITION

RESET PROCEDURE

REMOVED PRINTER

PRINTER FAULT

Printer has detected an internal fault Printer cable is disconnected or the printer is not responding. Paper roll has been depleted. Paper Low. [NONLOCKUP FAULT]

Open main door, service printer, and close the main door. Open main door, check printer wire harness is connected correctly, close the main door. Open main door, replace paper roll, close the main door. Open main door, replace paper roll or adjust Paper Low sensor, close the main door.

BATTERY LOW

SRAM battery backup is low.

MIKOHN DISCONNECTED

The Mikohn equipment is not communicating with the gaming machine.

Open main door, replace battery on Main Board, close the main door. Note: this will result in a metering error. Open main door, check Mikohn wire harness, or disable the Mikohn from the Machine Options setup, close main door.

CALL ATTENDANT OR PLAY ON CASHOUT HANDPAY $123.45 CALL ATTENDANT YOU HAVE WON A JACKPOT $123.45 CALL ATTENDANT YOU HAVE WON A CASH WIN $123.45 CALL ATTENDANT YOU HAVE WON A LINK JACKPOT - LEVEL X $123.45

Cashout request above hopper limit.

Complete book entries (where applicable). Turn Reset key ON then OFF.

Non-progressive win above jackpot limit

Complete book entries (where applicable). Turn Reset key ON then OFF.

Non-Jackpot win above the Maximum credit limit, and cannot be paid by hopper.

Complete book entries (where applicable). Turn Reset key ON then OFF.

Progressive win (Link or Mystery).

Complete book entries (where applicable). Turn Reset key ON then OFF.

PRINTER DISCONNECTED PRINTER PAPER DEPLETED PRINTER PAPER LOW OTHER

HANDPAYS

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USA 540MVP Video Operator Manual

Glossary

Glossary ADH

Aristocrat Disc Hopper.

Animation Lamps

Lamps located in the top box for animation purposes.

Any pays

Symbols are read anywhere on the payline, and not necessarily left to right or right to left.

ARM250

Advanced RISC Machine - a type of integrated microcontroller

ASIC

Application Specific Integrated Circuit

Audit key switch

To display the electronic audit meters on the monitor, insert the audit key and turn it 90° clockwise.

Audit meters

See electronic and electro-mechanical meters.

Base

A specially designed box unit on which the cabinet stands. The cash box is usually located securely within the base.

Book pay

After the player presses the COLLECT button, the credits are manually paid out to a player and recorded in the payout book.

Button panel

The series of buttons across the front of the cabinet which the player uses to control game play.

Cabinet

The major cabinet or casing in which the workings of the machine are housed.

Cancel credit

When a player attempts to COLLECT a credit amount greater than the amount that the Hopper can pay out, the machine locks up. When this occurs, the Cancel Credit procedure allows for the player to be paid manually and the credit on the machine cancelled to zero.

Cash box

The high security compartment used to hold any coins not held in the hopper.

Clearance

The value of coins removed from the cash box, usually daily.

CMOS

Channel metal oxide semi-conductor.

Coin comparator

Device that compares a coin inserted by a player with a sample coin of the correct denomination to determine if the inserted coin is valid and acceptable for play.

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Glossary-1

Glossary

USA 540MVP Video Operator Manual

Coin detectors

See photo-optic detectors.

Coin jam

When coins jam in the coin chute assembly chute.

Coin selector

See coin comparator.

Coin tray

The tray at the bottom of the cabinet into which payout or reject coins are deposited for collection.

Coin validator

See coin comparator.

CASH OUT

To convert the amount shown on the CREDIT meter to cash, the player presses the CASH OUT button which activates the hopper to pay the coins into the coin tray.

Console

See base.

CPU

Central processing unit.

Credit

Coins inserted into the machine register as credits. One coin may equal more than one credit. Prizes are shown as credits until such time as the player chooses to collect them.

D/A

Digital to analog.

DES

Data Encryption System

Electromechanical meters

The electromechanical meters or counters. These meters are non-resettable and are cumulative for the life of the machine.

Electronic meters

The electronic audit meters that provide audit information.

EPROM

Erasable programmable read only memory.

ESD

Electrostatic discharge.

FPLA

Field programmable logic array.

GL5

Communications protocol for the bill acceptor

Hard meters

See electromechanical meters.

HCMOS

High speed CMOS logic.

Hopper

The electronically controlled unit which stores the coins that are played and which pays out the exact number of coins in a credit collect situation.

House

The club, casino or organisation running the games.

IC

Integrated circuit

Illegal coin

A coin which is incorrectly paid out by the hopper.

Intelligent bezel

Sites the accept/reject slot for note placement on the bill acceptor fascia panel.

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USA 540MVP Video Operator Manual

Glossary

Installation

A club, casino or other place which has a number of gaming machines.

I/O

Input/output.

Jackpot key switch

To reset the machine after a cashier payout or after a machine fault has been corrected, insert the J key, turn it 180° clockwise and back again.

LAB

New South Wales Liquor Administration Board.

LED

Light emitting diode.

Left to right pay

Symbols are read from left to right for prize determination.

Links

A series of machines are linked together by an external progressive controller. Each machine contributes to a common progressively incremented jackpot and is displayed separately for the player to see.

Lockup

A lockup renders the machine unplayable and is triggered either by a malfunction, when a jackpot has been won (if the program permits), or when the player has pressed the CASH OUT pushbutton when there is more than the cancel credit amount in credit.

Manual pay

A book payment made for any amount in excess of the cancel credit limit of the machine.

Max bet

A button which automatically bets the maximum amount possible on a game.

Meters

Electronic (soft) meters and electro-mechanical meters located within the machine that record and display important audit information for the operator.

Microprocessor

The computer component which controls and processes game play instructions.

Multiline

A game in which a player bets on additional lines to multiply the chance of a prize.

Multiplier

A game in which a player bets additional coins on any one game to multiply the value of the prize.

MVP

Gaming machine model name (MVP models were previously known as MkV Series II).

Payline(s)

The line or lines which indicate where the symbols must line up for a player to win.

Payout book

Book used to record hopper refill amount, jackpot amount and cancel credit amount.

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3

Glossary

USA 540MVP Video Operator Manual

PCBA

Printed circuit board assembly.

Play button

One of the illuminated buttons on the button panel, used in game play.

PLD

Programmable logic device.

Progressive jackpot

This is an additional jackpot to the game's normal jackpot. This jackpot increments by a fixed percentage of the machine's turnover and is displayed separately for the player to see.

PROM

Programmable Read Only Memory.

Refill

Money you add to a hopper by opening the door and inserting coins, usually when the machine has run out of coins.

Reserve

A button on the machine which allows a player to indicate to others that the machine is reserved. This reserve message remains lit for 3 minutes.

RISC

Reduced Instruction Set Computer.

Scattered pays

Symbols can be above, below or on the payline to qualify for a prize.

SEF

Subsidiary equipment function.

SESI

Subsidiary equipment serial interface.

Short time out

The machine locks up when a coin jams across the hopper photo-optic detector for more than 0.5 seconds.

Soft meters

See electronic meters.

SPI

Serial Peripheral Interface

SRAM

Static Random Access Memory.

Symbols

The various designs on the reel strips. Common symbols include Jacks, Kings, Aces, Cherries, and Gold Bars.

Top box

The box unit on top of the cabinet which carries the game graphics, rules and score card.

Yo-Yo

A coin travelling in reverse to its normal direction. For example: a coin is dangled through and withdrawn from the coin entry slot of the machine in an attempt to cheat the machine of a coin during game play.

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USA 540MVP Video Operator Manual

Index

Index

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Index-1

Index

USA 540MVP Video Operator Manual

A Accounting Information .............................. 3-38 Audit Calculations ...................................... 4-12 Audit Key ..................................................... 3-1 B Bet ............................................................... 3-2 Bill Acceptor Bezel ....................................................... 6-4 Maintenance ............................................ 5-8 Removal .................................................. 4-8 Bill Acceptor Security ................................................... 3-8 Bill Acceptor Faults ..................................... 6-4 Bill Acceptor Jams ....................................... 4-7 Bill Acceptor Meters .................................. 3-17 Bill Acceptor Stacker Clearance ................ 4-11 Button Test ................................................. 3-26 C Cabinet Base ................................................ 2-5 Cancelling Credit ........................................ 4-10 Cash Box Clearance ................................... 4-11 Cash Out Button ........................................... 3-7 Cashless System ........................................... 1-8 Coin Comparator Removal .................................................. 4-4 Sensor Assembly ..................................... 2-7 Coin Comparator Security ................................................... 3-8 Coin Entry Test .......................................... 3-24 Coin Jam Clearing ................................................... 4-4 Coin Jam ...................................................... 4-5 Collect Limit ................................................ 3-3 Credit ........................................................... 3-2 Credit Value ............................................... 3-13 Current Lockup .......................................... 3-40 Help Screens ......................................... 3-40 Current Lockup Menu .................................. 6-2 D Demonstration Mode .................................. 3-37 Diagnostic Information Menu ..................... 3-22 Dip Switch Settings .................................... 3-32 Dip Switches ................................................ 3-3 Display Messages ........................................ 6-1

Index-2

Disputed Win Claims .................................. 4-11 Door Access ................................................. 3-9 Door Security ............................................... 6-4 E Electromechanical Meters ............................ 3-2 Electronic Meters ......................................... 3-2 Electronic Meters ....................................... 3-10 Error Log Display ...................................... 3-29 F Factory Test ............................................... 3-28 Fault Conditions ........................................... 6-6 Fault Mode ................................................. 3-40 Fluorescent Tubes Replacing ................................................. 5-2 Font Type Selection ........................... 3-35, 3-40 G Gamble ......................................................... 3-3 Game Eprom Id .......................................... 3-13 Gameplay ..................................................... 3-1 Gaming Machine Basic Operation ....................................... 1-7 Specifications ........................................ 1-11 H Handpays ...................................................... 3-6 Hopper Coin Wiper .............................................. 4-6 Photo-Optic ............................................. 4-6 Removing ................................................ 5-5 Hopper Security ................................................... 3-8 Hopper Fault ................................................ 4-6 Hopper Payout Limit .................................. 4-10 Hopper Photo-Optic ..................................... 5-6 Hopper Refill ............................................... 4-3 Hopper Test ............................................... 3-25 I Idle ............................................................... 3-6 Installation Requirements ............................. 2-1 Installing The Sample Coin ........................... 2-7 J Jackpot Key ................................................. 3-4 Jackpot Limit ............................................. 3-13

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USA 540MVP Video Operator Manual

L Lamp Test .................................................. 3-23 Light Tower ................................................. 3-6 Lockup ................................................ 3-40, 6-2 Lockup Help Displays .................................. 6-3 Lockup Messages ........................................ 6-6 M Machine Dimensions .................................... 2-3 Machine Footprint And Clearances ....... 2-4, 2-7 Machine Identification ................................ 3-13 Machine Keys .............................................. 1-6 Machine Modules ......................................... 1-2 Machine Options Setup .............................. 3-30 Machine Self-Monitoring ............................. 3-7 Mains Cable Clamp ...................................................... 2-6 Metering And Self Audit Errors ................. 3-10 Metering Information ................................. 3-13 Miscellaneous Menu ................................... 3-35 Multiline ....................................................... 3-5 Multiplier ..................................................... 3-5 N Non-Lockup Faults ....................................... 3-7 O Operator Mode ................................... 3-1, 3-11 Operator Mode Menu Displays .................. 3-12 Operator Setup/Selections .......................... 3-30

Index

R Real Time Clock Setup .............................. 3-34 Record Refill ................................................ 2-8 Refilling Hopper ........................................... 4-3 Removing Hopper ........................................ 5-5 Replacing A Playbutton ................................ 5-4 Replacing Fluorescent Tubes ........................ 5-2 Replay Previous Games .............................. 3-20 Reset Bills In Stacker ................................. 3-36 Reset Periodic Meters ................................ 3-36 Reverse Coin .............................................. 3-19 Risc .............................................................. 1-1 S Sample Coin Installation ............................................... 2-7 Security ........................................................ 3-8 Security Meters .......................................... 3-18 Self Test Mode ........................................... 3-23 Self-Test ....................................................... 3-7 Service ......................................................... 3-6 Service Button .............................................. 3-7 Smart Card ................................................... 1-8 Sound Effects Test ..................................... 3-27 Sound Level ................................................. 6-4 Sound System Setup ................................... 3-34 Sounds And Tunes ........................................ 3-5 Specifications ............................................. 1-11 Spinning Reels .............................................. 3-1 T

P Panic Log ................................................... 3-29 Percentage Return ...................................... 3-13 Performance Calculations ........................... 4-12 Periodic Meters .......................................... 3-17 Play Mode .................................................... 3-1 Playbutton Replacing ................................................ 5-4 Poker ............................................................ 3-1 Power Cable ................................................. 2-6 Printer Test ................................................. 3-29 Progressive Level Setup ............................. 3-33 Pushbutton Layout ....................................... 3-7 Pushbuttons .................................................. 3-6

Tilt ................................................................ 3-6 Types Of Games ........................................... 3-5 V Venue Name Setup ..................................... 3-33 Video Display .............................................. 3-5 Video Gaming Machine External View ................................... 1-4, 1-5 Physical Description ................................ 1-1 Voltage Selector Switch ............................... 2-6 W Win ............................................................... 3-2 Y Yo-Yo ........................................................ 3-19

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Index-3

Index

Index-4

USA 540MVP Video Operator Manual

USA - Revision 02

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USA 540MVP Operator Manual - Slot Tech Magazine

U.S.A. 540MVP VIDEO GAMING MACHINE OPERATOR MANUAL AM-1911501-02 Preface USA 540MVP Video Operator Manual © Aristocrat Leisure Industries Pty Ltd ...

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